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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,806 reviews
  • Rated 5 out of 5 stars

    A/V Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio Video set up was great. The guys programmed everything and ensured that I knew how to operate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality service with curtious staff who are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new tv was mounted and checked out using a universal remote. Everything worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reps installed tv and sound system good result

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the reps did a great job in mounting and connecting all of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squat is excellent! 26 characters remaining. I am done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They came back to check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did very good and competent job They even came back to check on a question I had. Quite pleased!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad come out toget our Bose surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had problems ever since he has come out .I had to hire someone else to come out to fix it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful reciever,loud speakers great installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Diagnosed issue and corrected problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the way install should be

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, helpful, knowledgeable tech (Benjamin). smooth process, highly satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was knowledgeable and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service; they went above and beyond helping me get my turntable setup going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly people who treated my product with care :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad job well done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional approach. Removed TV and mounted the new TV. Set it up. Sold me the five year warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always satisfied with their work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly what needed to be done. courteous, thoughtful, respectful. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed my new receiver, hooked my tv, vcr, cd player and built in speakers to it. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Arrived on time, professional and a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wire my stero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wired up all the things I wanted and now I can play my tapes and CD's . It was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees hooked up my surround sound to my tv.They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup done in a speedy and correct manner. All connections setup properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, thanks. New receiver/tuner to go with new 86" flatscreen for home theather.

    I would recommend this to a friend