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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,781 reviews
  • Rated 5 out of 5 stars

    Very good job installing our new receiver.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guy was very knowledgeable and did a great job. We are enjoying the work he did. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done install.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to install the TV were very courteous and clean working. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install & pair

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, skilled, knowledgeable, friendly. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed replacement equipment for home theater.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed equipment and showed us how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were very knowledgeable and were able to get my surround sound to work properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed amplifier and CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected the Sonos Amplifier and Gecomponents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV & Audio Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a good job with mounting my 75’ tv and connected all the audio components quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the overall package we bought for install - coordinating with new all in one remote. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad training

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New geek squad agents learning from pro agent Tom to install a tv with behind the wall components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up and connection. Fantastic service and on time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer bewi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one! First crapped out after 2 years! Going to give it one more go. Thankfully it has a 3 year warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time great service. Met my expectations and then some.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeks are gracious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really rough getting this done but the geek squad agents worked hard and rescheduled to complete!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the receiver and performed troubleshooting with the Roku ultra and internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very thorough and patient. Explained how to operate the tv and receiver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, thanks. New receiver/tuner to go with new 86" flatscreen for home theather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reprogrammed my universal remote

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack was great, above and beyond service, then asked if there was any other unrelated tech issues he might help with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They came back to check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did very good and competent job They even came back to check on a question I had. Quite pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time and energy saving while involving an expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpfull. The guy who came is very thorough on what he does and he helped me to understand what he was doing.

    I would recommend this to a friend