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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,806 reviews
  • Rated 5 out of 5 stars

    Greek squad installed in one day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great! Makes our shows sound like you are at the movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello Geek squad Thank you for caring being supportive and Noring your job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Scott

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinyl player set up with new cartridge, excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installtion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person did installed perfectly with all the suggestions as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents straightened out my issues and made the system usable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very thorough and patient. Explained how to operate the tv and receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing was properly connected. And was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason's receiver hook-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason did an exceptional job meeting the requests made to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three TV installs plus Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Geek Squad to install three TVs and rewire and setup a home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new subwoofer and it's been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always provide great products and customer service, the best in the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful ensuring all my components were set up in the receiver & audio was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and hooked up everything we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Media Room Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did all the hard lifting and got my huge TV and speakers set up and calibrated perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad once again knocking it out of the park.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best with Hi-Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came did a great job. Thanks, Geek Squad for helping us with our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The labor was done in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup the smart TV and attached various units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed new amplifier and made sure it functioned correctly and the settings were correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service. Workers did a great job and cleaned up.

    I would recommend this to a friend