Customer Ratings & Reviews

The agents set up our audio receiver, but they didn't have the woofer. We picked up the woofer from the store about two or three weeks later and it wouldn't work with the setup, so we had to do it again. Luckily my wife knows something about audio equipment because if she didn't have that experience, we would have had to have them come back to fix it.

The agent was very knowledgeable and patient. Excellent hookup and explanations.

Agent help set up sound system with new receiver and checked out my surround sound system

Great. Came out really good. Was done in less then a hour.

My agent was fantastic he was able to connect all my devices and train me on how to do it in his absence

Tech was efficient, knowledgeable, and wonderfully professional. He was a pleasure to work with.

Installer did a great job! Quick and done well. Thank you!

Great and knowledgeable service person. Couldn't be happier.

Overall very good but my Base Woofer is not working. Will have to call for a return visit.

The agents checked my connections for my rear speakers and checked my setup for my tv.

Guys were super helpful, knowledgable and experienced.

It is a little expensive but we wanted to make sure we got the best.

I will rate 4.5 stars. Team members Jeff & Zack did a good job. Polite and helpful.

Very professional install. The guys were friendly and did a great job

everything was done according to [plan the disc changer works perfect

The gentleman they send was very kind, but did not have a clue about the receiver, set up. Was asking me for instructions and seemed clueless.

The 12 hour window for service is a joke-I won’t sign up for geek squad again. When they called at 2:30 to let me know they were in the way I asked if they could help take a tv down (they were delivering its replacement. Answer “ It will cost you!” - They sho up and the communication from the sales tech then was a joke - but they didn’t seem real enthusiastic about their job. One of the techs was laying on floor like he was about to take a nap, Techs came with a bad receiver and when they got back to the shop they cancelled the work order and did not reorder a receiver - but did somehow schedule a service call that I sat at home another day and that tech showed up - he didn’t have a replacement receiver smh. Worthless

Geek squad was a great setup help they educated me to the max with everything and extremely friendly

Great install agents. Professional, knowledgeable, and friendly.

The agents mounted the tv mount quickly and cleaned up all debris. Nice work