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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,806 reviews
  • Rated 5 out of 5 stars

    Geek techs installed the items quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable techs who knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install & pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, skilled, knowledgeable, friendly. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up and connection. Fantastic service and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too lazy to do myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got my stuff hooked up and tuned up perfectly. I’m glad I called a geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is First Class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brady was very knowledgeable and personable. Great fun to watch work (and learn from).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, techs knew completely what they were dealing with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed replacement equipment for home theater.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed equipment and showed us how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable support staff. Glad I signed up for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VIVIAN THE BEST TECH

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Vivian is the tech, Id hire her all day long...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad receiver service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reconnected my receiver and all my equipment is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time great service. Met my expectations and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed amplifier and CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected the Sonos Amplifier and Gecomponents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian was awesome. He was quick and professional and made sure we knew how to operate the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new receiver to our speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our receiver and connected to the existing speakers. Great. Sound is spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, friendly, and experienced. The service was speedy and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Install...and they used my old mount saving me $175

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional technicians. Knowledgeable, quick set up and easy to understand instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smooth install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my audio equipment couldn't have gone smoother. And the tech was early. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay and his Team are wonderful. Listened and found awesome solutions to meet my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AV receiver set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New AV receiver connected to all devices including surround sound and TV

    I would recommend this to a friend