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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2782 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,782 reviews
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service- I would call them for other similar services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent help set up sound system with new receiver and checked out my surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio reciever install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are pros! Excellent hook up to the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful ensuring all my components were set up in the receiver & audio was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I needed service they were prompt punctual & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable support staff. Glad I signed up for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nesw receiver was installed and is working nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Receiver Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up our Denon receiver and did a terrific job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad checked tv and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents checked my connections for my rear speakers and checked my setup for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service and excellent value. I will use this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too lazy to do myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got my stuff hooked up and tuned up perfectly. I’m glad I called a geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, valuable knowledge in setting up my system. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the agent from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my tv in a proper way with the care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job setting up my AV system. Saved money by listening to Geek's advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Media Room Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did all the hard lifting and got my huge TV and speakers set up and calibrated perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great! Provided good guidance and walked me through everthing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed new amplifier and made sure it functioned correctly and the settings were correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is First Class!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brady was very knowledgeable and personable. Great fun to watch work (and learn from).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I count in Best Buy in my senior moments. Would not be without their help.

    I would recommend this to a friend