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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,806 reviews
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job setting up my AV system. Saved money by listening to Geek's advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my audio to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my audio (quickly) and very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work setting up receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific service, made. Sure the receiver was working and gave recommendations for later setups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver was setup and speaker equalization was done efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rule, Patriot fans drool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a great job for us. Very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I needed service they were prompt punctual & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lets go Geek suuard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of bang for your buck which is hard to get these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Media center surround sound & projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never disappoints setting up existing media center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad (Justus)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justus and whoever assists him are really outstanding! They are the reason I’ve stayed with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, valuable knowledge in setting up my system. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I count in Best Buy in my senior moments. Would not be without their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD AGENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT HOOKED UP MY RECEIVER SO FAR NO PROBLEM AT THIS TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and connected all of my added components. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great! Provided good guidance and walked me through everthing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best anyone could ask for. Great product and happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was great, set up my sound bar, answered questions and helped with leveling my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job I asked him to wire so remotes were easier to use and he did that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service and excellent value. I will use this again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New headphones not installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the geek squad was unable to get the new head phones working

    I would recommend this to a friend