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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2802 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,802 reviews
  • Rated 5 out of 5 stars

    Ceiling mounted speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed ceiling speakers and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came and did his job and was very neat and clean !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad know how to efficiently handle any job. I was beyond pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job I asked him to wire so remotes were easier to use and he did that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio reciever install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are pros! Excellent hook up to the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Receiver Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up our Denon receiver and did a terrific job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new receiver to our speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our receiver and connected to the existing speakers. Great. Sound is spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smooth install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my audio equipment couldn't have gone smoother. And the tech was early. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job. Cyril was awesome. I would certainly use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and connected all of my added components. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install!! New and exciting..... Why did I not do this before???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian was awesome. He was quick and professional and made sure we knew how to operate the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my projector to the ceiling and got adjusted to fit the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional technicians. Knowledgeable, quick set up and easy to understand instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work setting up receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific service, made. Sure the receiver was working and gave recommendations for later setups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV superior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional they took care of my TV mounting needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the agent from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was great, set up my sound bar, answered questions and helped with leveling my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nesw receiver was installed and is working nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AV receiver sounds great and enhances my TV and sound system!

    I would recommend this to a friend