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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2782 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,782 reviews
  • Rated 5 out of 5 stars

    Efficient work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad know how to efficiently handle any job. I was beyond pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was efficient, knowledgeable, and wonderfully professional. He was a pleasure to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technician's done their best but couldn't fix the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several technicians couldn't fix the problem technicians done the best I could knowledgeable, but they're seeing to be some type of software issue that no one can figure out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install!! New and exciting..... Why did I not do this before???

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional and Expert Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working to my satisfaction and the Geek Squad made sure of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job I asked him to wire so remotes were easier to use and he did that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job. Cyril was awesome. I would certainly use again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AV receiver sounds great and enhances my TV and sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay and his Team are wonderful. Listened and found awesome solutions to meet my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV superior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional they took care of my TV mounting needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my projector to the ceiling and got adjusted to fit the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was fantastic he was able to connect all my devices and train me on how to do it in his absence

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional experience very helpful and knowledgeable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and connected all of my added components. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Professional and friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online ordering.. Fast service, and excellent Geeks squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, friendly, and experienced. The service was speedy and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond while installing my entertainment center!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Quick and efficient. Answered all questions and concerns. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was a great setup help they educated me to the max with everything and extremely friendly

    I would recommend this to a friend