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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,806 reviews
  • Rated 5 out of 5 stars

    Geek Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job. Cyril was awesome. I would certainly use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my projector to the ceiling and got adjusted to fit the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad know how to efficiently handle any job. I was beyond pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good, polite people, very friendly ntelligent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed A/V receiver and setup devices and remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install!! New and exciting..... Why did I not do this before???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV superior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional they took care of my TV mounting needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience, William set up my device and it has made a major difference in our home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service- I would call them for other similar services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater receiver installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps set up the new receiver and offered detailed instructions for its operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond while installing my entertainment center!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Quick and efficient. Answered all questions and concerns. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered all my questions and explained the good benefits of the unite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online ordering.. Fast service, and excellent Geeks squad support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came and did his job and was very neat and clean !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional and Expert Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working to my satisfaction and the Geek Squad made sure of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Receiver Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up our Denon receiver and did a terrific job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my house were excellent. Very professional and intelligent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceiling mounted speakers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed ceiling speakers and did a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked it up with o all my wires

    I would recommend this to a friend