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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,806 reviews
  • Rated 4 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a fantastic job. Very courteous and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GREATEST...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and well prepared for COVID-19. They resolved my issue quickly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver well and quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad minted my receiver and connected it with all my devices. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver and sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were fantastic! Jeff was extremely helpful and knowledgeable. Set up as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my in home audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home were professional, friendly and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewired Audio System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent rewired my recently installed audio system and now it works well. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents guided me on surround sound set up. They were excellent and helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Greek Squad tried their best, only got a partial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this TV was originally installed all we had to do to turn it on was to power the Yamaha receiver and then power up the Fios remote. Now when we do that we have to hit the Yamaha TV button in order to get sound. Also I tried to AirPlay a YouTube video and it wouldn’t play on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, great delivery and setup service at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talented and skilled installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to our home and setup our system were amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent in connecting my new receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent as always for their knowledge and fabulous customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and knowable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed speakers and set up receiver in family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wprk all around. Polite and informative. Helpful and on tone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job and took their time to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install speakers and receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job setting our speakers and receiver in the master bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They done it quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hook up my surround sound and speakers like professionals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast professional service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick professional installation service from Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAY Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and helped me with the settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my receiver to surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and Receiver and connected all my devices.

    I would recommend this to a friend