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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2782 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,782 reviews
  • Rated 5 out of 5 stars

    Geek Squad Quick and Professional!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked all pieces of equipment quickly and perfectly!!! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest agent ever!! He went way above and beyond what I had expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAY Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and helped me with the settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents connected y cable to allow me to listen to tv throughout house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am visualy impaired. I could not do it without these people. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my in home audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home were professional, friendly and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two great guys from the geek squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a fantastic job from beginning to end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new receiver & speaker hook-up went very well. Operating features were pointed out to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooking up sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job hooking up our existing speakers to the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Peeps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Crew are great! Professional knowledgeable and just all around great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor Sound System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer, Chris, was knowledgeable, friendly and efficient. I couldn’t expect more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech's were very knowledgeable and professional. Grest service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wprk all around. Polite and informative. Helpful and on tone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talented and skilled installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to our home and setup our system were amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Everything went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. I was very satisfied. They are always courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad Very friendly, polite and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and Receiver and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They done it quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hook up my surround sound and speakers like professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job and took their time to answer my questions.

    I would recommend this to a friend