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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,806 reviews
  • Rated 5 out of 5 stars

    Two great guys from the geek squad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a fantastic job from beginning to end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed amp and hooked everything up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing. I'm not sure why I have to use 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plugged in like a pro

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They plugged in some stuff. It all turned on. I have surround sound now. #legit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service provided!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient in their work. Outstanding customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service; very knowledgeable staff; commitment to quality and service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I was pleased with their service they finish the job in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounts TVs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting our TVs! Recommend their services highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the professional, knowledgeable installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fantastic timely and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon receiver install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver install !! The Geek squad guys are great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up the spot

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my speakers quickly and set the speakers on the stands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver and speakers were installed professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The Geek Squad worked until our system was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an outstanding job on the bracket installation for our 75” Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meticulous and Careful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly, patient, meticulous and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly and professional service. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker replacemnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two geek squad guys pinpointed the problem and fixed it in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service and outstanding in setting up my new computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same trouble as before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep was awesome, but not thorough. He went from channel to channel checking the setup, but we I went to the recorded DVR selection there was no sound. I heard the background music and saw the actors/actresses mouths move but could not hear what they said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad serices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and explained everything to me, very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a great price. Very reliable and quick

    I would recommend this to a friend