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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2782 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,782 reviews
  • Rated 5 out of 5 stars

    Geek squad very professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. N That says it all nothing more to add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was excellent. Helpful and explained things to me... I cannot thank him enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service; very knowledgeable staff; commitment to quality and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, quality service from the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time ,nice guys, and did a nice job setting up my new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional installation service. I highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup experience professional staffing nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new stereo receiver to all speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plugged in like a pro

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They plugged in some stuff. It all turned on. I have surround sound now. #legit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service and outstanding in setting up my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad serices

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and explained everything to me, very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed amp and hooked everything up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing. I'm not sure why I have to use 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up the spot

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my speakers quickly and set the speakers on the stands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker replacemnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two geek squad guys pinpointed the problem and fixed it in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad installed speaker wires to receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent just wired up my speakers to receiver and ran cable to TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounts TVs perfectly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting our TVs! Recommend their services highly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need instruction

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can't find the cable box after installation!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reprogram the remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still having issues. He didn’t have a computer with him so was unable to complete his needed work. He said he would set up another appointment. Haven’t heard anything yet. Sound is still an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and wired quickly. Very knowledgeable. Great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, knowledgeable, personable, and cooperative.

    I would recommend this to a friend