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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2802 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,802 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a great price. Very reliable and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounts TVs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of mounting our TVs! Recommend their services highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great service by the Best Buy geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up the spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my speakers quickly and set the speakers on the stands.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos WIFI speaker set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new Onkyo receiver to existing wired surround sound system...this was a no brainer I could have accomplished. Had Geek Squad do the job as also bought Sonos wireless WIFI set up. Tech was very confused as to how to connect the Sonos to the WIFI Onkyo. While it is working with CD and FM it does not connect to TV. I think it should and will continue to work on myself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeks are gracious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really rough getting this done but the geek squad agents worked hard and rescheduled to complete!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup up my surround sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup up my Denon sound system quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great and does an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is a very good guy. He is knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service and outstanding in setting up my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. N That says it all nothing more to add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker replacemnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two geek squad guys pinpointed the problem and fixed it in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time ,nice guys, and did a nice job setting up my new tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad serices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and explained everything to me, very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new stereo receiver to all speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an outstanding job on the bracket installation for our 75” Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, quality service from the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad installed speaker wires to receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent just wired up my speakers to receiver and ran cable to TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amplifier and speakers Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Willingness to continue working With customer until a problem is solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and excellent service……………………………………..

    I would recommend this to a friend