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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,806 reviews
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did an excellent job on both systems. Top employee I have met. Mike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked everything up. Very easy to do and make corrections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup experience professional staffing nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech, great knowledge and service...as usual from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was knowledgeable and professional. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and professionalism was great! I recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Components connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an extra job of connecting everything the way I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new stereo receiver to all speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer, great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient, very helpful on instructions of working the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and timely installation of our WiFi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very thorough and pleasant! Very knowledgable, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controler setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent dicovered problem with HDMI port setup and correctef problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic work by the guy who set it up….>………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job accomplished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job performed as I requested. Techs are always helpful and accommodating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still can't find the cable box after installation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick mounting of the tv. Followed all rules and guidelines.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad techs don’t finish the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came to my home twice (same tech). Nice enough guy, but admittedly did not have the experience to complete the full job. And my Sonos Port is still NOT set up and working. Aldo no wire maintenance was provided. I will end up retiring to the job to streamline the cables. Don’t keep sending the same tech out who can’t complete job. Another work order was supposedly to be completed to get someone to my home to complete the job. Haven’t heard anything?????????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THANKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and patient with instructions! Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did amazing work and cleaned up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dependable sevice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent's professional courteous, and fast. Nice clean up too!

    I would recommend this to a friend