Customer Ratings & Reviews

I was not thrilled with my home theater setup. I purchased a wall mounting for 2 TVs, in wall concealment, and A/V hookups. When the techs came to my house, their order only had me set up for the wall mounting part of it. It’s fair to say that I wasn’t thrilled. I had invited company over to my house to check out my new home theater but I had to postpone it. I went to the store to get situation rectified only to find out that they couldn’t come back out for another month. I talked to the manager there who gave me a little credit for my troubles but that really didn’t take away my anger considering it was their fault. Would’ve been 1 star if it wasn’t for the manager.

The agents mounted the TV and installed my av equipment. Thanks

I am very disappointed with the service not from the agent point of view that was very nice but the issue that I am still having with this receiver . These agents do not know how to set up a surround sound system they are not trained they come out and turn on you tube and show how the sound it and tells me that is all working correctly and yet I am still having issues with the received it need it to adjust and calibrate which they did not do I have to call them two times and still not to my satisfaction and the return date is long gone . It might be an issue with the receiver but I will never know I cannot return and change to something else due to the return window is closed so I just spend $450.00 and throwing out because you agent do not know what to do . Very frustrated customer

Several technicians couldn't fix the problem technicians done the best I could knowledgeable, but they're seeing to be some type of software issue that no one can figure out

Excellent, knowledgeable and timely service.,,,,,,,,,

Grea T services at the store level and follow through by

Extremely knowledgeable. Professional. On time. Great at trouble shooting.

Everthing was very easy and went very smooth great servic

Geek Squad was able to set AV and wire management .

Great job, very professional, punctual and cordial

Great service from the guys that has set up my equipment that I bought.

Great sound and easy to adjust for room size and speakers.

Nice and helpful. They are quick and knowledgeable

Excellent service and they do take care of your issues.

Great Job Again! Always happy to have the excellent help!

The agent was very knowledgeable and knew exactly what to do.

The crew installed my tv with mount and were very professional.

Agents helped resolve my connection problem with my receiver

Richard was very knowledgeable. Did his job and was very friendly.

Natasha was terrific. She was on time and very knowledgeable.