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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2782 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,782 reviews
  • Rated 5 out of 5 stars

    Great Job Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Again! Always happy to have the excellent help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped resolve my connection problem with my receiver

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gerk squad connected electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my tape deck, DVD player, CD player. Dislike the fact that i now have to use 2 remotes. One to turn on sound thru receiver and the second to turn on cable and TV. Wish i could control from one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed processor set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable. Professional. On time. Great at trouble shooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job. Very happy. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed my tv with mount and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my surround sound together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent made sure my surround sound was set up right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Natasha was terrific. She was on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the guys that has set up my equipment that I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my surround sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and nice. Answered all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service receiver setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Geek Squad Team who knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup a printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was very knowledgeable. Did his job and was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Double Agent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Marsalek Is a excellent and knows the products very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek service was vey good only it was hard to reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended. These guys do a great job. Worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    UN-happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he installed the receiver and made connections from and to identical equipment. he made an attempt at coordinating the remotes but said he did not have the computer with him ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David McMillan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David McMillan is excellent tech . thank you David

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine, I don’t like doing reviews, so accept as is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JAMES AIRE DID A GREAT JOB IN SETTING UP THE SECOND RECEIVER,

    I would recommend this to a friend