Customer Ratings & Reviews

Great quality work as always, clean job everything looks great

The agents were knowledgeable and professional....

Installed receiver did great job…thank you for your service

They did a great job, professional and did the job in a timely manner.

The install and set up were excellent and very thorough!

seems to be fine I think I lost my suround sound though

agent got my surround sound working, as well as my Alexa unit

Receiver Performance doubtful: The service agent(s) found the Receiver to be inconsistent in sending the signals to the projector. Struggled to connect one of the speakers. And I am was told that he will put in his comments for further setup confirmation. Education and Training to operate: The service agent did not spend any time to educate Agents struggled to setup: one of the agents send (NOT JOE), the agent supporting Joe, was insufficient. It was left to Joe to do all. Though two people were assigned, only one was doing the work and they could not accomplish all

A Geek Squad tech came out to look at an audio receiver which was no longer working. The tech was unable to rectify the problem and said the receiver needed to be replaced. After calling another tech company, I found that the receiver was in perfect working order, just needed a software update. I am very disappointed that Geek Squad could not identify the problem, and would like my service call fee refunded.

We like Geek Squad to help us with all our TV issues and connections..

I was okay with the Geek Squad from Morehead City NC Store with what they did to hook up the TV. I am very unhappy with my Jacksonville NC Store with my Sales Person and the Geek Squad which both had told me that all the equipment would work when it came time for my installation… So I am not happy with the outcome of my service because when the Morehead City Geek Squad came to do the installation I was disappointed with what the Geek Squad had to say and that was my equipment was not going to work with my New TV… I am not Happy with my resolve and my equipment setup is still not working in the manner in which I was looking far it to work…

best tech we have ever had! she was awesome , thoughtful and smart

The agents that installed the TV and receiver were very knowledgeable.

Receiver setup was done smoothly, no issues for me now.

Great Guy and very knowledgeable and helpful with our many questions

Excellent workers! They had it set up and explained in a short time.

Installed a new audio receiver to my existing bug screen.

Really impressed with the customer service. Great service!

Ask for a credit on one surround sound I set up myself before they came. They would only give me a in store gift card instead of my money back. I will not use them again because you have to pay upfront.

Thank, they were professional and showed up on time