Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2802 reviews
(2,802 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Sound is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine, I don’t like doing reviews, so accept as is.
I would recommend this to a friendRated 5 out of 5 stars
GREAT JOB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JAMES AIRE DID A GREAT JOB IN SETTING UP THE SECOND RECEIVER,
I would recommend this to a friendRated 5 out of 5 stars
Outdoor speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality work as always, clean job everything looks great
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
they are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like Geek Squad to help us with all our TV issues and connections..
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
David McMillan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David McMillan is excellent tech . thank you David
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 4 out of 5 stars
installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent got my surround sound working, as well as my Alexa unit
I would recommend this to a friendRated 5 out of 5 stars
Receiver installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed receiver did great job…thank you for your service
I would recommend this to a friendRated 4 out of 5 stars
sound fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seems to be fine I think I lost my suround sound though
I would recommend this to a friendRated 5 out of 5 stars
perfect tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best tech we have ever had! she was awesome , thoughtful and smart
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that installed the TV and receiver were very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Audio and Video equipment install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install and set up were excellent and very thorough!
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 3 out of 5 stars
Gerk squad connected electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my tape deck, DVD player, CD player. Dislike the fact that i now have to use 2 remotes. One to turn on sound thru receiver and the second to turn on cable and TV. Wish i could control from one remote.
I would recommend this to a friendRated 5 out of 5 stars
Bob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were knowledgeable and professional....
I would recommend this to a friendRated 5 out of 5 stars
Home Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Guy and very knowledgeable and helpful with our many questions
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent workers! They had it set up and explained in a short time.
I would recommend this to a friendRated 1 out of 5 stars
Extremely poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all: the Geek Squad never showed up. Best Buy sent a contractor (who later admitted that he had no training on audio systems) It is now one month later and, although I was called out of town, my system remains hooked up incorrectly (just exactly as the contractor left it on 9/24/2024). Your ‘off shore’ telephone customer service is TERRIBLE. You folks better send the Geek Squad next month for my appointment. If you send a contractor, that doesn’t know what they are doing, I will send them away and get my money back from my credit card company. Wake up, BEST BUY !! This is when you REALLY NEED TO GET A DISTRICT MANAGER (level) involved to make certain that you get this right this time. LAST CHANCE! I’ve been VERY patient throughout this debacle. Call me if you need more detail regarding this matter
I would recommend this to a friendRated 5 out of 5 stars
Receiver installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver setup was done smoothly, no issues for me now.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my home theater system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with the customer service. Great service!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed new receiver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed a new audio receiver to my existing bug screen.
I would recommend this to a friendRated 2 out of 5 stars
Not A Good Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was okay with the Geek Squad from Morehead City NC Store with what they did to hook up the TV. I am very unhappy with my Jacksonville NC Store with my Sales Person and the Geek Squad which both had told me that all the equipment would work when it came time for my installation… So I am not happy with the outcome of my service because when the Morehead City Geek Squad came to do the installation I was disappointed with what the Geek Squad had to say and that was my equipment was not going to work with my New TV… I am not Happy with my resolve and my equipment setup is still not working in the manner in which I was looking far it to work…
No, I would not recommend this to a friend
