Customer Ratings & Reviews

The geek squad rep was wonderful. Made the setup easy.

eveything is cool man, you get what you pay for. 333333333333

Thank, they were professional and showed up on time

Excellent service and answered all my questions with patience.

Didn’t a great job in programming my remote and re

The people did an excellent job. Professional polite helpful.

Receiver Performance doubtful: The service agent(s) found the Receiver to be inconsistent in sending the signals to the projector. Struggled to connect one of the speakers. And I am was told that he will put in his comments for further setup confirmation. Education and Training to operate: The service agent did not spend any time to educate Agents struggled to setup: one of the agents send (NOT JOE), the agent supporting Joe, was insufficient. It was left to Joe to do all. Though two people were assigned, only one was doing the work and they could not accomplish all

he installed the receiver and made connections from and to identical equipment. he made an attempt at coordinating the remotes but said he did not have the computer with him ?

I was pulled away from the geek squad counter by the sales agent in the stereo/home theatre section to tell me, ""they", Geek Squad"", doesn't help trouble shoot setting up my home theatre system. Geek squad only does computer set up and such. Anyways, that I needed to use her "tech guy". So naive that I may be I go with it. Paid $280, for a guy to come to my home. Look at my system, not rearrange cables, not reaarange speaker cabeling, not trouble shoot hdmi might be in wrong port and thats why you dont have sound, not even turn Denon receiver on and TRY to address anything! Then tells me, "you probably don't want to hear this but you need a New Receiver. Your reveiver is out dated (10years old) and isn't compatible to your smart TV". Literally same TV thats been connected to it for the last 10yrs and trying to get the surround sound working again, due to teenagers rearranging wires/cords for gaming purposes, and I neither have the time or patience to troubleshoot the issue. Guy leaves. Nothing "troubleshot". Nothing working. I will be down this week to collect my my refund. I don't think this should be a service offered or at the very least should only be a referenced item by Geek Squad if they truly don't do home theatre.

Did an awesome job,they were friendly and kept their work clean

Gentlemen knew exactly what he was doing, system sounds good

Did a great Job setting up the Surround Sound System…

It took three visits, but eventual it was fixed.Norman

Ask for a credit on one surround sound I set up myself before they came. They would only give me a in store gift card instead of my money back. I will not use them again because you have to pay upfront.

The agents adjusted some speaker adjustments on my receiver

Amazing customer service Highly recommend them Friendly staff

I am very happy with the geek squad. they do a very good job

They connected my speakers to the receiver. But they did not test each of the attached components. Ten minutes for $130, they should have tested it to make sure everything was working properly. One component was not attached properly and I had to fix that.

Alton and his assistant did a great job setting up my new receiver. My surround sound system works great. They integrated it well with my TV. Very pleasant and professional technicians.

excellent job, knowledge & absolute customer friendly !