Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,793 reviews
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Home theater set up
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad (Justus and another gentleman) are so knowledgeable, friendly, accommodating, professional and just all round amazing! They did a fantastic job and I won’t hesitate to call them again.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek Squad TV installer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish I remembered the name of our TV installer. He was quick and complete. He explained how to work the TV and set up our streaming services for us. He was so polite. We’ve had no issues!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent efficiently connected my home theater system to my new receiver andwas able trouble shoot a tv connection issue.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Bose System Rescued
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first two guys came out got the system running and then a week later it crashed. The young woman who came out on Sunday did an awesome job of taking her time to diagnose the situation then solving the problem she rechecked and made sure everything worked,
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Geek Squad set up my AV system perfectly
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't say enough great things about Brian. He called 1-2 days ahead of time both days he was scheduled to come to my home letting me know what time he would arrive. He was thorough, professional and set up my entertainment center precisely as I wanted him to. I am very satisfied and will recommend him and your service to all of my friends.
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Mr. Gerry Sorensen
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super Super knowledgeable instal rep very thouough !!!!
Very good to work with 5star!!!!!!!!!!!!!!!!!!!!!!!!!!!! Very Proffessionalble!!!!!!!!!!!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek squad did a great job installing the system.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My new receiver is doing the job, and just added a dvd to it today.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Athol Baptist Church
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Chad and one other person came and hooked up our TV system in Athol Baptist church and they did a marvelous job. I thank them so much. They were very helpful and did a wonderful job. Everything works fine.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Geek Squad completed the job well.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was surprised as it was a new team of agents completing the job and they did well with minimal "catch-up" time or fumbling. All components are now in place and functioning. The cables and adaptors noted above were used to good effect. The residual problem is the failure, to date, to remove the old equipment.
This reviewer received promo considerations or sweepstakes entry for writing a review.
BOTH JACOB AND JUSTIN WERE AWESOME; HIGHLY RECOMMEND THESE TECHNICIANS. VERY COURTEOUS, PROFESSIONAL, FRIENDLY AND THEY COMMUNICATED WELL WITH US REGARDING THEIR ARRIVAL AND THEIR HARD WORK, DEDICATION NEEDS TO BE ACKNOWLEDGED / RECOGNIZED. KEEP UP THE GREAT JOB AND THEY ARE DEFINITELY BIG ASSETS TO THE BEST BUY COMPANY!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Ken Gage installed new receiver for us.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ken Gage installed my Yamaha Advantage receiver to replace old receiver. Connected to existing LG75" t.v. And explained all the new features I can utilize. We can still remember how to change using all remotes. Smart, nice gentleman. Thanks Ken!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Professional Installation
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Knowledgeable and thorough installation. Receiver has proven its worth.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GOOD QUALITY FOR THE PRICE EXCELLANT INSTALLTION BY YOU TECHS
I would recommend this to a friend
Pros mentioned:
Knowledge, Professionalism
Rated 5 out of 5 stars
The squad
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The squad was very professional and knowledgeable. They took great care of my install.
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Texas Best Buy Geek Squads
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceptional In-Home Theatre Services offered by Round Rock and Georgetown Best Buy Geek Squads. Very smart professional people. Please recognize and reward the Texas Best Buy Geek Squads. Thank You.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Installation was worth every penny!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ease of use. Fully programmable. Geek Squad was quick and informative.
I would recommend this to a friend
Rated 5 out of 5 stars
Receiver set up.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed our new receiver and connected other devices for surround sound. They kept us in the loop about what they were doing. Completed job in a timely manner.
I would recommend this to a friend
Rated 4 out of 5 stars
Geek squad
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The connected my receiver with no issues! The agent was friendly and attentive.
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Geek Squad got the job done
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents set up my tv, stereo and computer with great care and professionalism
I would recommend this to a friend
Pros mentioned:
Installation, Knowledge
Rated 5 out of 5 stars
Set up
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad set everything very quickly and they were very knowledgeable