Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2802 reviews
(2,802 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Geek Squad did a poormore job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad totally fail.Will not use that store again.
No, I would not recommend this to a friendRated 1 out of 5 stars
incomplete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on the sound connection, incomplete, need to revisit the installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
reciever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hire people who know there craft.not always in a rush.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never use Geek Squad to install anything in my home ever again.
No, I would not recommend this to a friendRated 1 out of 5 stars
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they never show up.... and no set up bad service...
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad AVC receiver set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never seem to get the set up correct had to have them come 3 tomes
No, I would not recommend this to a friendRated 1 out of 5 stars
Two appointments for installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device not setup geek squad wanted to charge me extra money
This review is from Add-On A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not complete task, I have called several times and no esponse
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pathetic excuse for a troubleshooting service call
No, I would not recommend this to a friendRated 1 out of 5 stars
no service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad did not nothing, he stated that Blake the consultant ordered the wrong item:(
No, I would not recommend this to a friendRated 1 out of 5 stars
Non experienced people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not a happen she was out of time 3 people were sent to my home did not know what to do
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor..I had to pay Brandsmart to complete installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Incompetent technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs did not know his to set up tv, harmony remote and airplay. Terrible incompetence
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
no body is returning my call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my new sound system still does not work right lester english
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use Greek squad . Did not finish the job.never call us back.
This review is from Add-On A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent x c c x xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friendRated 1 out of 5 stars
geek squad installed wi-fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Follow up was terrible I ordered a remote and never received it
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible !! They never showed for scheduled install
No, I would not recommend this to a friendRated 5 out of 5 stars
IN-HOME SERVICE IS TERRIFIC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was installed and connected to my cable and streaming services with expertise and courteous service. The technician recommended some different equipment than what I had initially purchased. He took the equipment I purchased back to the store and exchanged it for the items he thought would be better. He brought the new equipment to my house and got everything installing and in great working order. I have used the In-Home Service before and I have been very pleased and highly recommend.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came and hooked up my amplifier very good job Jeremy, very clean and respectful
I would recommend this to a friend