Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2782 reviews
(2,782 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Geek Squad was great but somewhat pricey.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up and connected my tv to my devices and explained all operational tasks clearly.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad Tech's know what there doing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stuart came with another best buy tech & hooked up everything that I wanted him to do. Was friendly & very knowledgeable also
I would recommend this to a friend Rated 5 out of 5 stars
Tannyr is a GURU!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tannyr did an amazing job!!!! He connected 5 Sonos amplifiers to 5 different zones. I can now control all 5 zones individually or as a group from my iPhone. He is extremely knowledgeable. He was very friendly and professional. I had multiple AV folks look at my system over 5 years. Tannyr was the only one who could figure it out. He is in the top 1% of AV techs. He is a GURU!!!! I am so thankful for all his help. All my future purchases will be at Best Buy.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Love Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, excellent service. He arrived on time and installation was flawless.
I would recommend this to a friend Rated 4 out of 5 stars
Friendly techs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs came to figure how to connect hearing aids through the TV A/V system. In the end they were unsuccessful so it still doesn’t work. They were very pleasant and eager to try to find a way to do it. They did give a couple other suggestions on a better viewing experience which have helped.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did excellent work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted our tv and attached it to our components. The trained us on the system and made us feel comfortable.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installing a receiver.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and knowledgeable service. Technician answered all my questions.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Denon AV receiver set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was quick and easy. Thanks to Agent Anthony.
I would recommend this to a friend Rated 5 out of 5 stars
Very efficient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall excellent service! The techs knew what to do and how to do it
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
LG Microwave Oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new LG inverter Microwave Oven is of great value and easy to use
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Receiver install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job of installing my new Receiver and making sure everything was set up properly and functioning.
I would recommend this to a friend Rated 5 out of 5 stars
home theater remotes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got my home theater debices connected to 1 remote from 3.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad very helpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, friendly, fast worker. Highly recommend!
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend Rated 5 out of 5 stars
The Geek Squad did a great job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the results and your workers were more than efficient. They were very polite and professional.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Receiver connected to sound system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did a great job. They set it up even better than it was before.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
fast and efficient service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they did a great job, putting everything together. I couldn’t ask for anything more.
I would recommend this to a friend Rated 5 out of 5 stars
Great Service!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have always had Great Service from Geek Squad. The people who have come to our home have been friendly, courteous, knowledgeable. Very helpful when answering questions, and showing us how to use our product to get the best quality
I would recommend this to a friendRated 5 out of 5 stars
Denon receiver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to connect TV to our surround sound. Able to use ONE remote (the Samsung TV) to control all.
I would recommend this to a friendRated 5 out of 5 stars
GS analog to blue tooth Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to connect my Analog AV receiver to blue tooth headphones. All working well. They are keepers.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy TotalTech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Best Buy Tech Support several times. I continue to keep my Best Buy TotalTech yearly subscription up to date so that I can call on the Geek Squad anytime I need help. They are always there for me. I rely on their professionalism, quality, value, response and being on time and the way they explain/demonstrate everything to me.
I would recommend this to a friend