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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2782 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,782 reviews
  • Rated 5 out of 5 stars

    awesome surround sound install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Skywalker was a genius, fast, friendly, informative, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theatre receiver/speaker set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! Very competent,friendly, couldn’t be happier with result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional customer service. Answered any question I may have had and was very polite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and courteous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly fast and efficient. I'm still not certain I'm getting the optimal 4K UHD sound I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to love the Geek Squad..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs did a excellent job of setting up our two new Samsung 70" TVs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work Brandon!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work by Brandon! His knowledge and professionalism are the highest I have seen! Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GEEK SQUAD SHOWED UP ON TIME HOOKED ME UP IN NO TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best!! 3rd part subcontractor not very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech reconnected sound system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a fantastic job connecting my sound system and re-programming the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad met my expectations again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fast and satisfactorily done. Geek Squad always does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service than the Geek Squad! Squad Up and have them help you today!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew what he was doing and was very helpful. He was able to answer all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed updated receiver for our new TV. This model was perfect for the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver working well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver working well. Install TV connected to my receiver. Sound system working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assisted me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection and assistance when needed. One of the best purchased I ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! A credit to your company! Would request Matt in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recerver and speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and explained and taught the problem to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid came and fix my entertainment system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a excellent job and is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time neat very courtesy and performed there job quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad very good at the service call,but not complete the problem,returned at no cost.

    I would recommend this to a friend