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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2782 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,782 of 2,782 reviews
  • Rated 1 out of 5 stars

    Receiver does not connect to the other equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue was NEVER fixed. 2 different technicians came and none was able to fix it. I paid anoint $150 for nothing. Things still have to be turned on individually manually.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to call Sound Advice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech could not solve problem, but I was still charged. I will not use Geek Squad again.

    No, I would not recommend this to a friend