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Customer reviews

Rating 4.5 out of 5 stars with 2802 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,802 of 2,802 reviews
  • Rated 1 out of 5 stars

    Receiver does not connect to the other equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue was NEVER fixed. 2 different technicians came and none was able to fix it. I paid anoint $150 for nothing. Things still have to be turned on individually manually.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to call Sound Advice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech could not solve problem, but I was still charged. I will not use Geek Squad again.

    No, I would not recommend this to a friend