Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,799 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Very pleased with our installation.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They were professional and efficient in mounting our TV and adding our new receiver /equipment. Explained how everything worked. Very pleased with them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Austin was very knowledgeable. Took the time to work through some issues we had and explained things very well.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Installation of receiver to sound system and tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected the new receiver and was able to get all of our in house speaker zones working. He was very diligent and professional.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad was helpful & definitely worth the fee!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were very helpful with hooking up our TV to the sound system. They also gave us some helpful information and answered all our questions. It was definitely worth the charge!
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Geek squad installed my receiver
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice knowledgeable and professional not pushy sales people took their time with me and asked many questions on what I was looking for not just a buy this because geek squad was fast to make an appointment professional and neat and clean
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Good installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice and courteous. Would do it again. Not cheap but affordable.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Knew what they were doing.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were quite professional and yet slightly personable. Most definitely knew what they were doing and hooked everything up to my satisfaction. Head set and all. Thank You
I would recommend this to a friend
Rated 5 out of 5 stars
Very Professional
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Yaz was very informative, professional, and patient. She made sure I understood how to work the new remote.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
My new receiver
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Owen set up the receiver perfectly the first try I am very happy with my new receiver
I would recommend this to a friend
Rated 4 out of 5 stars
Trouble Shooting
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad was very thorough in trying to solve my surrond sound issue. The problem ended up being my Xumo device and not my sound equipment.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Mr
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Avery from Geek Squad did an amazing job of installing my new Marantz receiver.
He took the time to show and use all the features and was neat and wore a mask the entire time.
Would definitely request Avery for all future installs.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
The guys were very knowledgeable and considerate .
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys installed a receiver and made sure all speakers and all equipment was connected and working correctly.
I would recommend this to a friend
Rated 5 out of 5 stars
Best guys
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Totally professional and courteous to my needs! Eric, and Zach have all the knowledge necessary to handle any job no matter how complicated, thanks guys!
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
EXCELLENT SERVICE
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents went out of their explaining several questions about this installation and prior mounting. Very knowledable, personable, and pleased with the service. Would recommend to friend or family.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Knowledgeable Geek Squad Staff Installed my TV !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Knowledgeable Geek Squad Staff Installed my TV and AV device’s quickly and correctly ! They did an exceptional job putting together my devices and wireless surround sound unit , connecting it to the speakers.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents did a quick and complete job. They also were very nice.
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Rojo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tec did a great job , professional and clean , did the job in few hrs , recommend it for sure
I would recommend this to a friend
Rated 5 out of 5 stars
Love Geek Squad!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very friendly, helpful and extremely knowledgeable. Set up my remote and HEOS music on the receiver and set up zone 2 for outside speakers. In and out. I’m very pleased.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
TV instillation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation of 65 inch LG OLED TV. Great guys who knew what they were doing all the way, and tried to instill in me the best way to deal with my purchase. I couldn't have done it without them.
I would recommend this to a friend
Rated 4 out of 5 stars
Good Job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents seemed very experienced and knowledgeable, but they had a difficulty connecting the A/V receiver to my existing blu-ray player. As well, they were allotted about 2 hours to do the job, but between the TV mounting, receiver hook-up, game consoles, power conditioner, set-up and testing, there wasn't enough time to error-check. So, I ended up buying a new blu-ray player and am going to have them come back out to install it and de-bug their original set-up.