Customer Ratings & Reviews

Nick and James were outstanding. Methodical and meticulous. Kept me abreast of the process, explained applicable pros and cons.

Aaron the tech from the Frisco store who did my AVR install killed it. Best install ever. Kept me informed about his schedule. Knew all the answers and little tricks too.

Now this geek squad member is awesome. I though i needed to do something and needed help i thought. Came to find out i did everything correctly and he refunded me. He was so honest, nice and had experience. Excellent workers. Thank you for your honest service workers. Great establishment.....

The geek squad showed up on time, and really knew there stuff ! They connected my reciever to my TV, and got everything else working perfectly. I was very happy with there knowledge and professionalism. Thank goodness for the geek squad !

Daniel was the consummate professional. Set up my Sony AV in no time . Fantastic job!

The guys did a quick job of installing our new receiver. They took the time to show us how to use it and were very pleasant.

In these restrictive times of COVID, BestBuy has made it easy to upgrade and install my sonos and home theater. They provide great advice in selecting and installing equipment

The agents showed up on time as promised and completed all my projects as scheduled. They did an excellent job and explained everything along the way.

The technician installed all components and connected the five speakers to the av receiver. Also, assigned three different inputs to the receiver.

Derek and Nathan, the Geek Squad Agents, installed TV and setup up Denon receiver and Bose surround sound system to all work together. They Rock!

They were fast and efficient setting up a complicated sound system. Did a great job. Definitely recommend them.

Cody came to install an auxiliary antenna for a receiver that I had recently purchased, but with which I was having trouble getting an FM station that I liked. Cody quickly diagnosed the problem, that the original attached antenna with the receiver had not been uncoiled, so as soon as he did that I didn't need the auxiliary antenna. Cody quickly credited me for the auxiliary antenna plus his home visit since the attached antenna should have been uncoiled on the original installation. I really appreciated how quickly he diagnosed the problem and his honesty in telling me the issue.

The Geek Squad agent did an excellent job of setting up my new Receiver , so I only need one recover to operate my tv and surround sound system

Adam Story was excellent. On time, fast install. Checked everything to make sure.

We love geek squad install and have had them install everything. Very professional and very clean.

Got the job done and quick! Thought I could do it on my own first but much easier to have Geek Squad.

THE INSTALLATION CREW WAS VERY KNOWLEDGABLE, SAFE, AND PERFORMED THEIR TASKS WITH EFFICIENCY, WHILE TAKING PRECAUTIONS IN MY HOME SPACE. WILL DEFINITELY RECOMMEND

They were very helpful, patient, and got everything done i needed. The scheduler people at the Geek Squad counter have always been a little indifferent-seeming to me over the years and this store is no different.

Another great job by our installer. She really enjoyed her work. Identified some problems and helped with the solutions. It was a very difficult placement and she dealt with it positively. Made sure we understood the functioning of the various remotes

Tech was patient and explained everything. Amazjng sound now