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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2780 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,780 reviews
  • Rated 5 out of 5 stars

    best installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle and associate did an excellent job hooking up all my tv media .... also made operable my outside remote tv ... you should give these guys a raise !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, professional and polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver quickly and on to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed the old receiver and installed the new receiver in about 30 minutes. Everything worked properly the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that set up my new tv were great. I would be happy for them install/repair any of my electronics. Friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Theater Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally talented and competent technician who setup our system!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by Kenneth at geek squad.. they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old fashioned expert friendly and thorough service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were expert, friendly and installed my tv perfectly. Gave me good advice on its operation as well. I could not be more pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and the job is finished in a timely matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did their thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad team installed my A/V reciever with no issues. I am completely satisfied with the team that came to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Ka Oe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very courteous and helpful as well as knowledgeable and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Rate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the people that make Best Buy Geek Squad. I am a repeat customer, always excellent care!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service on Denon AVRX3700 integrated network recei

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech member showed how to defeat start signal failure on Denon AVRX3700 integrated network receiver through use of its companion IR remote, However, my earlier request for the squad to bring a new TV IR remote to replace my original Logitech IR remote apparently was not relayed to the squad, and so I'm left with the original unit that now consumes batteries at the rate of two every 5 weeks, an unhappy circumstance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my receiver and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job getting my audio set up and running at peak performance. As always they explained how to use all my components and answered all my questions. I was very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed all my components quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed all of my components quickly and professionally, I am very pleased with my set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV SET UP LOOKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great. The geek squad guys did a great job. Our TV set looks clean and neat. Perfect fit. They connected all of our devices. Everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek squad is amazing. They knew all about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my receiver fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my receiver to all my devices and every thing works just fin.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV AVR Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped setting the TV with my AVR. Works like a charm. Loving the setup with my 85" Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Set-Up my Yamaha RX - A2A Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and helpful to me in setting up my Yamaha RX-A2A receiver. They knew the process thoroughly and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed our receiver quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed our new receiver quickly and explained how to use so to switch from TV to DVD.

    I would recommend this to a friend