Customer Ratings & Reviews

The agents installed my a/v, showed me some great shortcuts and were very professional

The techs came on time and did a fantastic job resolving the issue I was having

Added a new Yamaha RX-A2A receiver after our old Sony died. Installer did a very meticulous job of setting up with our complicated system (TV, cable box, blue ray, cd changer, streaming services, etc.), did a great job explaining how everything worked and interacted and then patiently answered all our questions. We’ve always had a great experience with the Geek Squad and this installation lived up to our expectations and previous experience. Would be more than happy to have this tech back in the future.

agents visited our house and rehooked up our Denon receiver to our surround sound system. they were very helpful and seemed to know what was needed and proceeded to check out all of our componets. in the process they found that we had a bad dvd player. they had one in their truck and hooked it up and i was able to pay them at that time. they were very capable and explained what they were doing. all in all a very good experience

They were professional and knowledgeable. We would definitely have them back again.

connected my new avr to tv. and speakers.did it right the first.

The 2 techs worked together to set up our new receiver & ensured I knew how to opera it before leaving. They also told me the correct app to download so I could also operate our porch speakers. They were friendly and polite. They confirmed the appt. the day before & also called the morning of the appt. to let me know they were on the way.

Answered all questions and showed me how to work everything , remote and wire it up with a piece he did not have

Jesse finally set up my TV and sound system like it is supposed to be. He was very professional, unlike the original installers

Best tech ever have for home insallation. Patient, knowledgeable, good communication and advice.thank you Jordan.i

Mysti of the Geek Squad did a fantastic job installing my new Yamaha Aventage RX! I am very satisfied with the new sound and video of my home theater. After the installation was done, she patiently showed me how to operate the controls of my new system and I have not had any issues with my home theater since her visit.

Outstanding job very knowledgeable Geek squad was very helpful in showing me how all the features on it worked with my TV

They were great On time, Patient, Clear. Everything is working. I'm pleased .

Love everything they did for me . My husband and I are enjoying .

Agents swap TV and connected TV to other devices to make system work

I must commend the Geek squad for this item. I actually do not have it any longer as they reviewed the item and my home configuration and honestly told me that I didn't need it. As a result, it was never installed and I received a refund for it. I truly appreciate the honesty and remain a steadfast Geek Squad/Best Buy customer!

Just had projector, projector screen, receiver and subwoofer installed. Good service by geek squad team.

Your 2 installers could not be more helpful and professional. This is the second time we have enjoyed these 2 men in that manner.

Replacement unit is flawless . 1st unit wouldn’t stay on mute by when muted unless unit was warmed up .

The setup crew were outstanding they cleaned as they worked took out all boxes for us. Thanks Aundre and Herman