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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,781 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Antonio is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio is the best installer. Highly professional. Everything works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tech was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great! Very knowledgeable and left everything much better than before!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my AV equipment & TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my spouse. According to him, the installer was professional, knowledgeable, and very organized

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each component wks. setup exactly as requested and are working fine. service was professionally rendered...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All connected and working properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected all components that I had requested and paid for. Great Job, smooth installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go GEEK!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so amazing and so professional! I can't imagine not having them do the set up and connectivity!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad fixed my surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous service. The techs we’re knowledgeable and professional. The job was done quickly and correctly. The techs were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound System Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of connecting my new TCL TV to my existing sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member was very professional and had to the patience to explain things to me multiple times on how to work my new reciever.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    AV, TV, Speaker Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional and informative. Everything done to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took the time to set up my Denon receiver and my Harmony Remote in a timely and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad integrated the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad integrated the new TV with my existing Stereo System. Great job with some sound advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to my home did an outstanding job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Elk Grove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the technician to balance my sound system. But was told they will come back. I called the number given nobody called me back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Techs are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up our new Denon receiver we purchased. He did an excellent job, but we have always had great service from the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek Squad Stereo Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very knowledgable and did a great job of hooking everything up. A little light on explaining how everything works.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Top Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very knowledgeable and friendly. They made sure we were comfortable before leaving with what was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install of receiver and IR repeater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chavis was excellent. Very professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saves frustration!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very friendly and helpful and professional job. Saved me a lot of time and frustration!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek did a nice job in setting up my audio system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clay did an excellent job in setting up the audio system and guiding me through how to use it. He is patient and professional.

    I would recommend this to a friend