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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,806 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install dvd and CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and Carlson did a fantastic job installing our DVD player and CD player

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job installing stereo receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were professional and efficiently set up the receiver to my existing tv and surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Replaced Our AV Receiver with Expedienc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt, friendly, and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seek a Geek, whenever you can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They saved me hours of frustration. Everything works, as it's supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    We are satisfied customers!would use again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional, he was prompt, he cleaned up after the job was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad Crue I came in and did the job or fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to my home and installed my Denon Receiver. Quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Aces!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really understood audio and were finally able to explain my complicated 4-year old Yamaha receiver/amplifier to me. They hooked up all my speakers in a visually appealing way, coiled up my cords, and left me with a fully functioning system for everything from Smart TV to ancient VHS tapes. I'm completely satisfied--James and the Olympia Geek Squad rock!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed a receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new receiver for me and made sure that everything was working correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, prompt, attention to detail, very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James knows what he is doing. He gave me a lot of technical information that I was not aware of. If you need someone to install your tv or stereo equipment or gaming system, James is the one to call. He is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my screaming TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, asked questions about the problem and in a very short time had discovered why the problem was happening, explained the cause, and fixed the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Postive results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they set things up, it works. Thanks Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Install Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting up this system and showing us how to operate it...courteous, helpful, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Receiver installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service skills. Knowledgeable, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got all my components to work together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was very knowledgeable and made sure all of the connections were working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GREAT tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up / connected stereo systems…. VERY knowledgeable and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    receiver installed efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys that came to the house were great and very professional pleasant and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is personal, knowledgeable and helpful. They make great recommendations and do good work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians professionally installed the audio receiver quickly with no problems.

    I would recommend this to a friend