Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2799 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,799 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad hooked us up!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup crew were outstanding they cleaned as they worked took out all boxes for us. Thanks Aundre and Herman

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my TV and all components

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable and eager to help in any way. They took their time to make sure i was satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard to the rescue!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians provided excellent service for the setup of our receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup of iPADs for RING Monitoring Devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad Individual quickly and correctly set up our iPADs to allow connection and display of our several RING home outdoor monitor devices. He also explained how to view timelines, etc, on our iPADs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician helped in setting up my receiver and my ceiling speakers. Did fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very qualified and resourceful to execute the required installation

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Keep them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your 2 installers could not be more helpful and professional. This is the second time we have enjoyed these 2 men in that manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and his helper connected my tv with receiver and speakers and did a very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what i needed to complete my purchase. It just made my Best Buy experience all that more awesome

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, My old Pioneer Elite , was top of the line, but having problems decoding Dolby True HD, DTS HD Master Audio, couldn’t afford a brand new one, got a great deal on a Denon open box, had Geek Squad install it, had Tech Yoani install it, he was awesome, he was very experienced, was efficient and had great great customer service attitude, love my system now. If you are fortunate in getting him, be assured he will do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation of my Yamaha Receiver.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noel, from your Geek Squad delivered my Yamaha A6A receiver and did an excellent job of setting it up and testing it to ensure everything worked properly, I have the Total Tech plan and will probably call for an appointment soon to have data transferred from my desk top computer to the new Samsung laptop. Excellent service from the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and exceptionally friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install of receiver and IR repeater system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chavis was excellent. Very professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did Great A/V setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team did an excellent job of setting up my new television, receiver, and sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Rocked today!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service from the Geek Squad team. We were very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fantastic. They were very careful and cleaned up as they went so that was a plus

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installation and explanation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and patient in explaining the the function of the controls and usage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Best Buy Geek Squad is the beat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to b the Geek Squad the installation of the new receiver was done correctly the first time. I'd still be trying to figure out what goes where. For that matter, this is true for most of the installation. The Geek Squad is outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Professional installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing our receiver and explaining it all before he left. Would recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Really new what they were doing. Glad I used them

    I would recommend this to a friend
Sponsored