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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2799 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,799 reviews
  • Rated 5 out of 5 stars

    Surround Sound Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my audio receiver for surround sound, no easy process, with 6 speakers and programming a remote. I can control the receiver and TV audio with separate remotes, both of which were programmed by the Geek Squad. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install service of AV receiver/sound eqt

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were friendly, attentive to detail and diligent. Arrived on time and completed job efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation of tv was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up by your tech team. They were on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed the TV sound going through the re

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personable and fixed the problem with the sound going through the receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they instaleed my Sonas Sound Bar and the Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, friendly good listner they were able to finish what i requested and cleaned area upon finishing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He hooked up my sterio . He was professional and pleasent. The sevice he provided was exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad got everything installed and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service Geek Squad provided in getting all my home theater equipment set up.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is extremely knowledgeable and if they don't know, they tell you that and get someone else to assist. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Yamaha AV receiver setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, prompt, and friendly! Nice people who were very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed our Receiver perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and kind. The equipment works perfect. Thank-you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected TV to all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected TV to all devices, Blu-ray, Cable, VHS and Receiver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service ... done in 1 hour ... 98.5% of my concerns were resolved. I will use these guys in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Replaced Our AV Receiver with Expedienc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt, friendly, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver quickly and on to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed the old receiver and installed the new receiver in about 30 minutes. Everything worked properly the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was Ryan. We had some issues with the receiver matching up with our older B&W speakers. Ryan came back to our home 4 or 5 times to correct the issues. We had originally bought a Denen receiver that was giving us problems. It was replaced with another Deneen. It did not work. It was determined that the Denen didn’t have enough power to run our speakers, so it was swapped for a Marantz. It works great. Ryan is extremely knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad Crue I came in and did the job or fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional installation, answered all my questions and works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars! This is the 2nd time I bought one of these because the SACD sounds great through this, so I needed it in two rooms. I definitely like this, and the music and sound come through so clearly! Can't go wrong on this. And the GEEK Squad set it up perfectly and my stereo sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Stereo receiver set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and very helpful setting everything up. He answered all my questions and was very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did their thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad team installed my A/V reciever with no issues. I am completely satisfied with the team that came to my home.

    I would recommend this to a friend
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