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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,806 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job setting up my new receiver and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous & knowledgeable. Great job setting it up with our systems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agent Alex de la Torre was excellent in installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Alec de la Torre was excellent. He installed the unit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beats ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a beats wireless ear pods and they work very well, and Best Buy was very helpful with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my Receiver and connected it to my surround system sysstem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual the technician went above and beyond. They caked and double checked everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I did in my previous review on the items associated with the purchase and installation of the Sonos amps and switch. Most everything went ok, I did NOT get the speakers in my office hooked up and working. Was not contacted about a follow up to get this accomplished and asked on my previous review. ( makes you wonder if anyone reads these?) I also replied to the Geek Squad person as to how to accomplish the completion but haven’t herd back yet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike the did a great job hooking up new receiver to new Verizon cable box to run surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver installation so much smoother with them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable technicians with great support team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great. His suggestions were dead on. I love the setup and equipment he left me with!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job connecting devices. Great installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took time with me on how to operate my contro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all my devices and showed me how they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad did another great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything connected works great. xxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv just fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my components and hooked them up excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars! This is the 2nd time I bought one of these because the SACD sounds great through this, so I needed it in two rooms. I definitely like this, and the music and sound come through so clearly! Can't go wrong on this. And the GEEK Squad set it up perfectly and my stereo sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent they did a great job, im happy

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable about his job. Fixed it in a short [eriod of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my receiver and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job getting my audio set up and running at peak performance. As always they explained how to use all my components and answered all my questions. I was very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional team took care of all of our set up needs. we were fully satisfied with their performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech put it together and made sure everything was working showed me how to operate it

    I would recommend this to a friend