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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,781 reviews
  • Rated 5 out of 5 stars

    Geek Squard to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians provided excellent service for the setup of our receiver

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Easier then expected. Squad was here in a timely manner . Took care of explaining the pairing on my remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use with fantastic sound.eeks did a great job setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation of my Yamaha Receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noel, from your Geek Squad delivered my Yamaha A6A receiver and did an excellent job of setting it up and testing it to ensure everything worked properly, I have the Total Tech plan and will probably call for an appointment soon to have data transferred from my desk top computer to the new Samsung laptop. Excellent service from the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected all devices to new receiver and took the time to instruct me on the use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Set up receiver to tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all questions and showed me how to work everything , remote and wire it up with a piece he did not have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad able to hook up our DVD player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent figured out how to get our DVD player hooked up to our system after we had to get a new Infinity cable box. He was very knowledgeable & able to address any questions that we had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good service by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had projector, projector screen, receiver and subwoofer installed. Good service by geek squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed receiver and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rolland and his team are the greatest. We absolutely love Rolland.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars! This is the 2nd time I bought one of these because the SACD sounds great through this, so I needed it in two rooms. I definitely like this, and the music and sound come through so clearly! Can't go wrong on this. And the GEEK Squad set it up perfectly and my stereo sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Don't Know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge Total Tech reinstalled the sound bar on another wall, he did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and expertly installed our new receiver and programmed the remote to use it to its best capability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Demon receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement unit is flawless . 1st unit wouldn’t stay on mute by when muted unless unit was warmed up .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Rocked today!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service from the Geek Squad team. We were very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very qualified and resourceful to execute the required installation

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great team and great job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was the BEST!!! Above and beyond what ytou would expect. On time, efficient, VERY knowledgeable and pleasant as an extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad aces it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt did a great job setting up my home theater. I recently moved and had geek Squad install my 75" TV which was also spot on. When I moved I just didn't have the time to run all the speaker cable and calibrate everything so I turned back to GS and everything is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home AV System Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a thorough job in setting up the entire AV system in my home. They were friendly and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a new Yamaha RX-A2A receiver after our old Sony died. Installer did a very meticulous job of setting up with our complicated system (TV, cable box, blue ray, cd changer, streaming services, etc.), did a great job explaining how everything worked and interacted and then patiently answered all our questions. We’ve always had a great experience with the Geek Squad and this installation lived up to our expectations and previous experience. Would be more than happy to have this tech back in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and his helper connected my tv with receiver and speakers and did a very good job

    I would recommend this to a friend