Customer Ratings & Reviews

Geek Squad agent came to my home to help diagnosis intermittent picture on my new tv. Diagnosed it as a bad HDMI. Bought a Rapid Run Optic cable, ran through the wall and reconnected. Issue wound up continuing to happen, put a power inverter in to add power to the hdmi line and receiver - so far so good. Repair person was hard working and earnest.

The GEEK Squad Individual quickly and correctly set up our iPADs to allow connection and display of our several RING home outdoor monitor devices. He also explained how to view timelines, etc, on our iPADs.

Team did a great job of getting the tv mounted and all the connections and programming of new receiver.

Having just moved to a new home, we bought a new TV and a Receiver. Also needed 2 existing TVs wall mounted one with a sound bar. 3 Techs arrived and blitzed the installs and provided lots of good advice on how to update and use some of the components being installed (turntable, Wii, wireless speakers etc. Awesome service sorely needed becuase I would'nt dare install the large TVs myself.

Excellent in every way. Techs got me up and running perfectly.

The 2 gentlemen that came to my house did everything that they could to install ceiling speakers but due to attic configuration were unable. They were very determined to satisfy me as a customer and was able to connect my stereo system to my surround sound speakers. They were very conscientious and caring. They deserve a raise and a promotion!!

Geek squad was professional and quick installing my receiver. Great job!

I had a Yamaha reciever for ten years , so I thought I would update with the new TV as recomended by the sales Rep. I am not ha;ppy with the qauality of the sound of the new Yamaha unit. I have been back to the store TV department several times , all I get is thats the way it is????? This responce is a a Geek answer. All the TV department states gthat I would have to pay another fee for in home Geek Sdervice

very friendly and knowledgeable repaired things i didn't even know where wrong

Unfortunately the first technician did not know how to install the receiver. It took another visit by a more experienced technician.

The guys connected all devices and existing surround sound

completed the install on time and correct. Job completed

hooked up a new cd player I did not even buy at Best Buy. Very quick, clean and courteous.

the guys were great, through and conscientious. very happy

An absolutely amazing experience! Nicholas was timely, courteous and knowledgeable. I am so pleased with the outcome. I would definitely recommend him and the Geek Squad.

Wow, I was really impressed. The Geek Squad professionally did the install of my new Denon AVR I purchased from BB. They had all of the answers and were true professionals. What can I say? Would I hire them again to this job? ABSOLUTELY! Electronics today with home theater can be tricky and needs the knowledge and expertise of the Geek Squad. No, I do NOT work for BB and never did. I'm retired and just a happy customer.

Geek Squad agents came to my home on 2 separate occasions and made an effort to resolve problems with my receiver and turntable. Although unsuccessful, both agents made a sincere attempt to help. Ultimately, it was advised that I arrange for a home visit from a Magnolia Tech who was able to resolve the issues.

Geek squad did a great job. Would use them again for other installations.

The tech did an amazing job setting up My surround system

They did a professional job were polite and finished the job