Customer Ratings & Reviews

The Geek Squad tech was Ryan. We had some issues with the receiver matching up with our older B&W speakers. Ryan came back to our home 4 or 5 times to correct the issues. We had originally bought a Denen receiver that was giving us problems. It was replaced with another Deneen. It did not work. It was determined that the Denen didn’t have enough power to run our speakers, so it was swapped for a Marantz. It works great. Ryan is extremely knowledgeable and professional.

The agent was friendly and very helpful setting everything up. He answered all my questions and was very quick.

Bought a new entertainment center to accommodate a new TV. Once all assembled, the Geek Squad team connected everything to my receiver and tested to verify function. I got to enjoy my purchases much more quickly by not having to deal with the setup, and they made sure the cords/cables were neat giving a professionally installed look to my setup. I'm very glad I bought my Total Tech Membership and had the Geek Squad do this.

The agent was able to connect my 10 year old Bose system to my tv with only one cord.

The Geek Squad Team that came out was amazing! So helpful and kind. Answered all of our questions.

Geek Squad technician hooked up my B&W center speaker to my Marantz audio visual receiver and tied off the speaker wire running from my A90J Sony Television (I’ve been using as my center speaker). What a difference this make in sound! My technician went an extra step when asked to research codes for another AV in my game room. He proceeded to sync my TV to my old AV that I’ve been unable to for the last 3-4 days.

Great service. Knowledgeable technicians with great support team.

The Geek Squad did an outstanding job setting up my new receiver and TV.

The agents mounted my components and hooked them up excellently.

Very courteous & knowledgeable. Great job setting it up with our systems.

The 2 young men that installed our new stove were professional and courteous. We are very pleased with the job they did.

The service personal where great! They did the job in record time and with great expertise!

Greek Squad employee Josh installed equipment to attach to my tv (best BUY PURCHASED) to allow my wife fand I to listen to music which we had stored on discs. Josh was very pleasant and fully explained to us the steps that he was taken in the installation process.

They installed it, it was a great job. The HDMI cable they made me buy stopped working, then my subwoofer cable stopped working and now the TV doesnt connect to the receiver. I cant get anyone to help me out. Go with a company that will actually back their installation up

Great cord to connect to our receiver. Just what was needed.

Removed a VERY heavy plasma TV that was mounted around 6 ft high, replaced it with my new Sony that is perfectly level and centered above the mantlepiece. The installers were able to use the existing mounting hardware which was very important to me as I didn't want new holes drilled into the rock facade above my fireplace. Also, programmed what could be programmed, I use an older receiver so they did what they could, still very helpful. Very well done!

Outstanding and very professional. Took there time and tested everything before they left. Couldn’t be happier!!

Very knowledgeable about his job. Fixed it in a short [eriod of time.

The geek squad came to my home and installed my Denon Receiver. Quickly and efficiently.

The agents set my system all up and checked to make sure everything was working. They cleaned up the packaging and left the area nice and clean.