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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2793 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,793 reviews
  • Rated 5 out of 5 stars

    All connected and working properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected all components that I had requested and paid for. Great Job, smooth installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my Receiver and connected it to my surround system sysstem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Denon Receiver & Speaker set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Agents, Nate and Israel, were outstanding. They installed the in-wall speaker wire for our MartinLogan Speakers. In addition to installing the speakers and sub woofer, they completed the set up on our Denon Receiver. Nate was extremely knowledgeable in all of our set ups and explained the process to us completely. We would highly recommend this team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed a receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new receiver for me and made sure that everything was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got all my components to work together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was very knowledgeable and made sure all of the connections were working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    AV/Receiver hookup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a good job and finished quickly. would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was simple I suppose, so,therefore it was done quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great appointment with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kosta came out to help with outside speakers and wifi issues. He was patient, informative and incredibly helpful. We were so happy Kosta worked with us to solve our wifi issues. He helped us set up an appoinment with wifi agent and we are greatful. Thank you Kosta for being patient, informative and following through with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad integrated the new TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad integrated the new TV with my existing Stereo System. Great job with some sound advice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Diagnosis of intermittent picture outage on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent came to my home to help diagnosis intermittent picture on my new tv. Diagnosed it as a bad HDMI. Bought a Rapid Run Optic cable, ran through the wall and reconnected. Issue wound up continuing to happen, put a power inverter in to add power to the hdmi line and receiver - so far so good. Repair person was hard working and earnest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgeable, professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AV Receiver is working good and do recommend geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job installing stereo receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were professional and efficiently set up the receiver to my existing tv and surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home AV System Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a thorough job in setting up the entire AV system in my home. They were friendly and answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my surroundings speakers perfect and my AV Receiver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I did in my previous review on the items associated with the purchase and installation of the Sonos amps and switch. Most everything went ok, I did NOT get the speakers in my office hooked up and working. Was not contacted about a follow up to get this accomplished and asked on my previous review. ( makes you wonder if anyone reads these?) I also replied to the Geek Squad person as to how to accomplish the completion but haven’t herd back yet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    properly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completed the install on time and correct. Job completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh is a great ambassador and salesperson for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad employee Josh installed equipment to attach to my tv (best BUY PURCHASED) to allow my wife fand I to listen to music which we had stored on discs. Josh was very pleasant and fully explained to us the steps that he was taken in the installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Samsung QN55QN85 TV and Sony STRDH790 receiver at Black Friday sale. TV had to be delivered. The Geek Squad arrived when scheduled, with the TV. They set up the TV and receiver. Connected to my cable STB and existing Bose speakers. Provided some training on using the systems. The video and audio, with Dolby Atmos, are great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service setup only took one hour. Very professional

    I would recommend this to a friend
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