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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,781 reviews
  • Rated 5 out of 5 stars

    Geek Squad Denon Receiver & Speaker set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Agents, Nate and Israel, were outstanding. They installed the in-wall speaker wire for our MartinLogan Speakers. In addition to installing the speakers and sub woofer, they completed the set up on our Denon Receiver. Nate was extremely knowledgeable in all of our set ups and explained the process to us completely. We would highly recommend this team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was simple I suppose, so,therefore it was done quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    AV/Receiver hookup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a good job and finished quickly. would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a great job connecting devices. Great installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appointment with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kosta came out to help with outside speakers and wifi issues. He was patient, informative and incredibly helpful. We were so happy Kosta worked with us to solve our wifi issues. He helped us set up an appoinment with wifi agent and we are greatful. Thank you Kosta for being patient, informative and following through with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    agent programmed my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and took his time to figure out what I wanted and then how to achieve that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set up my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my Receiver and connected it to my surround system sysstem

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    receiver installed efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys that came to the house were great and very professional pleasant and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgeable, professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    We are satisfied customers!would use again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional, he was prompt, he cleaned up after the job was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians professionally installed the audio receiver quickly with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AV Receiver is working good and do recommend geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the job was completed, my installer took plenty of time to make me comfortable with the system, which I truly appreciated. Why anyone would do home installs instead of letting these guys do it is beyond me. Pay the money, it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Work done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work was done quickly and correctly. Very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got all my components to work together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was very knowledgeable and made sure all of the connections were working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my surroundings speakers perfect and my AV Receiver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed a receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new receiver for me and made sure that everything was working correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service setup only took one hour. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, friendly service.installer was great. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Samsung QN55QN85 TV and Sony STRDH790 receiver at Black Friday sale. TV had to be delivered. The Geek Squad arrived when scheduled, with the TV. They set up the TV and receiver. Connected to my cable STB and existing Bose speakers. Provided some training on using the systems. The video and audio, with Dolby Atmos, are great.

    I would recommend this to a friend