Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2806 reviews
(2,806 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service from the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installer. Answers all my questions to my satisfaction. Very easy to work with.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The Greek Squad completed the install in a timely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered, mounted my tv, and connected all devices successfully
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Judy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came out and hooked up everything for us. They did a great job!
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad insulation for TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians that showed up to install my Samsung 55 inch TV. They cleaned up and dusted the area for me. They did a cable management and hooked up all of my devices. It was neat and clean. They were very professional. Their names are Michael and Austin. I was very happy of the job that they did.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek squad quickly setup my TV and Home Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and quick setup for my complex home theater and TV system!
I would recommend this to a friend Rated 5 out of 5 stars
I Love the Geek Squad Guys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, I've used my Total Tech membership so much the past few months that I'm not sure exactly which work I'm reviewing. That said, ALL the Geek Squad guys have been wonderful, explaining everything clearly and making certain whatever they're working on for me is in perfect order. They are a great team!
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Processed set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is so knowledgeable and the staff is very professional
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were great. Knowledgable, friendly, and quick.
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad rep was wonderful and knowledgeable. Highly recommend her for any electronic help! Great service.
I would recommend this to a friendRated 4 out of 5 stars
Entertainment Center Hook Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Techs. did a great job connecting everything but they did not show me what to do with the 3 remotes I have to control everything, therefore I had a second Tech. Crew come out and explain how to work my entertainment center and I am 100% satisfied and would recommend the Best Buy Geek Squad to anyone!!!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and connected it to all my devices
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad installer a receiver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job!! Very friendly, knowledgeable and neat installation.
I would recommend this to a friend Rated 5 out of 5 stars
Anthony consistently does a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend Anthony! He has done a lot of work for us and he has always done an excellent job!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Service is Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not have set it up myself. The Geek Squad did a good job.
I would recommend this to a friend Rated 5 out of 5 stars
BOSE speaker set up and sync.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech did an awesome job setting up my very old Bose speakers and syncing them to my current tv w/satellite.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Good idea but needs more oversight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good idea, but I ended up spending more than I planned. The installation crew was good but did not stick around to assure the system fully worked. Found out the cable for tv was not placed correctly from the cable company. Called the installer never got a return call. Still having problems understanding how system works.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad hooked up my surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable. I was pleased with his knowledge and service
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed and set up our AV system perfectly!
I would recommend this to a friend Rated 5 out of 5 stars
Positive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was patient and explained everything. Amazjng sound now
I would recommend this to a friendRated 5 out of 5 stars
Adam is GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adam from GEEK squad is exceptional !!! he is so kind and knowledgeable and patient. he deserves a raise for how great he is!
I would recommend this to a friend