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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2799 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,799 reviews
  • Rated 5 out of 5 stars

    Great install!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, super friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgeable, professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AV Receiver is working good and do recommend geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike the did a great job hooking up new receiver to new Verizon cable box to run surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my surroundings speakers perfect and my AV Receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my receiver to the speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my receiver to the speakers and were very knowledgeable team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    properly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completed the install on time and correct. Job completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yamaha AV Receiver setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaun, the geek squad agent arrived promptly to connect my new Yamaha AV receiver to my existing components and explained all of the features to me. He even had to return to solve a minor issue. He is very good at what he does and detail oriented.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beats ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a beats wireless ear pods and they work very well, and Best Buy was very helpful with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Ka Oe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very courteous and helpful as well as knowledgeable and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech put it together and made sure everything was working showed me how to operate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Samsung QN55QN85 TV and Sony STRDH790 receiver at Black Friday sale. TV had to be delivered. The Geek Squad arrived when scheduled, with the TV. They set up the TV and receiver. Connected to my cable STB and existing Bose speakers. Provided some training on using the systems. The video and audio, with Dolby Atmos, are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Geek Squad agents were professional and provided great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very knowledgeable guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great. His suggestions were dead on. I love the setup and equipment he left me with!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service setup only took one hour. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very quick and efficient the denification of something really stupid I had done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad able to hook up our DVD player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent figured out how to get our DVD player hooked up to our system after we had to get a new Infinity cable box. He was very knowledgeable & able to address any questions that we had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entertainment Center Hook Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs. did a great job connecting everything but they did not show me what to do with the 3 remotes I have to control everything, therefore I had a second Tech. Crew come out and explain how to work my entertainment center and I am 100% satisfied and would recommend the Best Buy Geek Squad to anyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was professional and timely. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the installation process. Everything works perfectly.

    I would recommend this to a friend
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