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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,781 reviews
  • Rated 5 out of 5 stars

    competent and patient assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help was competent and thorough. My questions were answered with patience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installer a receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Very friendly, knowledgeable and neat installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a complicated installation process but the techs stayed with it until the job was done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    All knowing Consultants

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tech consultants are the best. On time, courteous, knowledgeable and a pleasure to have in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad wired my surround sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was punctual, proficient and knowledgeable on the task at hand, friendly and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Processed set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so knowledgeable and the staff is very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Service is Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have set it up myself. The Geek Squad did a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Yamaha reciever for ten years , so I thought I would update with the new TV as recomended by the sales Rep. I am not ha;ppy with the qauality of the sound of the new Yamaha unit. I have been back to the store TV department several times , all I get is thats the way it is????? This responce is a a Geek answer. All the TV department states gthat I would have to pay another fee for in home Geek Sdervice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Judy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and hooked up everything for us. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad All-stars Deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running cables behind walls can be fraught with challenges, especially when the job entails connecting to a preexisting installation. Our favorite “Geeks” (Kenny and Edin), however, came up with a creative solution that achieved exactly the outcome we had envisioned. Kenny and Edin are experts in their field. Together, they are a formidable team that is both efficient and customer oriented. Thanks, guys, for a job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Greek Squad completed the install in a timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, mounted my tv, and connected all devices successfully

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad connected all home theatre components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected all video and audio components to receiver and power strips. Everything working well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed my TV and hooked up my receiver for surround sound with no issues. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Receiver Successfully Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a new receiver that connected to my surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad quickly setup my TV and Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and quick setup for my complex home theater and TV system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is superior.. Fixed the problem with professional and exact decisions. A+ rating all around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked up a new cd player I did not even buy at Best Buy. Very quick, clean and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great, nice and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were well prepared and quickly installed my new TV and connected it to all my other devices without any problems. They were respectful of my home environment, polite, and they removed all the packaging and old TV. Excellent young men to work with. Thank YOU!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my receiver and connect all the components quickly

    I would recommend this to a friend