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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,806 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and thorough with no issues. Competent and provided good guidance on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Mathew(French way of spelling) was very good an knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can hear clearly now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bree did an excellent job and was very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service that I received.the geek Squad never lets me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound system was hooked up and set up correct the first time. I had this Bose system for a long time and just never had the time to get it installed, the geek squad person took care of it very well. They are the best and it help's when the person has a history that is goes back to old school equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent amplifier. Easy to operate for whole home operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver quickly and on to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed the old receiver and installed the new receiver in about 30 minutes. Everything worked properly the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DLG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Agents. Set up everything, works great!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marantz Receiver SR 5015 set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team (Thomas and Mike) Outstanding service !!! Experience and Knowledgeable . People Skills Awesome !!!! Bowers and Wilkins 603 Speakers , center channel and Subwoofer with Marantz receiver Set up . Excellent Sound for Music and Movies on a Open Floor Plan Space. They showed me how to calibrate the receiver . They cleaned the space when they finished the work. Good Job !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech set up receiver and made sure it would do what I wanted and explained how to use. Very good at what was expected and understanding of my requests.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and receiver and remote ,great job would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service I highly recommend there services

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Speaker install and calibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a great job every time. They don't leave until you are fully satisficed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Speakers installed and wired professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Arrived on time, wore shoe covers, love the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fred teview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. I did not receive points for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were well prepared and quickly installed my new TV and connected it to all my other devices without any problems. They were respectful of my home environment, polite, and they removed all the packaging and old TV. Excellent young men to work with. Thank YOU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was not performed as tech said my unit could not be hooked up to the TV. He said he would credit me back the cost that I had already paid. He also recommended an alternative type of unit that could be hooked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did their thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad team installed my A/V reciever with no issues. I am completely satisfied with the team that came to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit performs as it should. Appears to be good equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook up done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got it right after three separate attempts.

    I would recommend this to a friend