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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2799 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,799 reviews
  • Rated 5 out of 5 stars

    All connected and working properly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected all components that I had requested and paid for. Great Job, smooth installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up Our Universal Remote

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse did a great job setting up our MX 990 Universal remote. Now we can control all of our audio/video system from one device. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bass is back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to disconnect the broken subwoofer and then install the new one. The wiring had to go through a tight cabinet and he managed it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Receiver Successfully Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a new receiver that connected to my surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of suround sound receiver

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was on time, professional and a pleasure to have in my home. He encountered a problem with the sound and said he would research and call me back. He did as he said and set up another associate to look at the problem. It was corrected. Jesse delivered!! Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was not performed as tech said my unit could not be hooked up to the TV. He said he would credit me back the cost that I had already paid. He also recommended an alternative type of unit that could be hooked up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my receiver and connect all the components quickly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad hooked up my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable. I was pleased with his knowledge and service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    AV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. He knee what he was doing and solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad integrated the new TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad integrated the new TV with my existing Stereo System. Great job with some sound advice.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great, nice and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rep got my new turntable and speakers w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembled different brand turntable and wireless speakers and got them to work together. Actually told me to video him so I would remember How to use them! Great idea and worked like a charm. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    SoundCity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, arrived on time, answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly professional service - made some sense of the chaos of wires and hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AVR installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denon AV receiver was smoothly and efficiently connected with a minimum of fuss. The Geek Squad guys tidied up all cables with ties and tested all speakers and sub woofer individually. A great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squsd delivered and set iuup my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up miy tv and did a wonderfu; job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and got my set up right. Glad I used them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD DOING THE JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD DID A VERY EXCELLENT JOG OF SETTING UP MY RECEIVER

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy a flawless, great perk that best buy provide

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service will recommend to everyone very helpful omoosok

    I would recommend this to a friend
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