Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2799 reviews
(2,799 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
A/V set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad team did a great job setting up my system.
I would recommend this to a friend Rated 5 out of 5 stars
In-ceiling speakers connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my in-ceiling speakers to my amplifier. They were outstanding! Arrived on time, were clearly knowledgeable and efficient and completed the connections appropriately. I am very pleased with the outcome.
I would recommend this to a friendRated 5 out of 5 stars
Professional and precise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after a couple of times and two different agents it was set right. Each agent did all the right things but for some reason my system wasn't reacting correctly. I am very happy with Geek Squad taking care of my electronic needs!
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was completed easily and quickly. I am very pleased.
I would recommend this to a friend Rated 5 out of 5 stars
The best Geek Squad crew!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgeable and they treated my installation as if it was their home installation. After four attempts by other crews, this crew knew what items were needed in order to install the receiver for my 85 inch tv in my garage!! I wish they had come initially. I really do appreciate them!
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend- Cons mentioned:Receiver
Rated 3 out of 5 stars
Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes he did OK set an equipment up just didn’t like his attitude ask my question why are you trying to set things up and got frustrated I understand my day was hot but send some one els next time I want him to show me some things about receiver but I didn’t want him
I would recommend this to a friend Rated 5 out of 5 stars
Wizardry that you must see to believe!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who came out to work on my Arcam was very patient and knowledgeable. He spent well over an hour, updating my firmware and doing a Dirac calibration. My home theater system is so much better now. Thank you, Best Buy!
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Installed sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job and very knowledgeable of the job and system.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in and hooked everything up for us we love it
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad covers for dumb owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to connect our tv and sound system together to connect to our sound system that was not working. Fast, efficient, friendly and a real pleasure.
I would recommend this to a friendRated 5 out of 5 stars
Geek Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set my system all up and checked to make sure everything was working. They cleaned up the packaging and left the area nice and clean.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed TV perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were well prepared and quickly installed my new TV and connected it to all my other devices without any problems. They were respectful of my home environment, polite, and they removed all the packaging and old TV. Excellent young men to work with. Thank YOU!
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Very Professional Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents were timely, personable, and professional. They installed everything and set it up and explained everything to us. My wife particularly appreciated how they vacuumed after themselves. They went above and beyond and came back to help us after the tuner and TV started acting up. I really appreciate their willingness to get the job done right.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Set-up of A/V Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did what was requested and everything is working again!.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Twice is the charm!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job! They had to come out twice to work all the bugs out. Now its amazing!
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the geeks set your system up is the only way to go. They handle it all.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Surround sound Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job with the installation of my surround sound system
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Erkie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt the guys were professional and helpful willing address my concerns
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs did a great job... got everything set up and went over how to work various components.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad installed and setup my new audio/video.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek service rep was friendly, very knowledgeable, and did a great job!
I would recommend this to a friend
