Customer Ratings & Reviews

good job, professional, informative and prompt service.

The Geek Squad is made up of the most talented technicians, each with install skills and great attitudes because the install could have gone wrong and for some reason it never did. And the Best Buy one time membership fee is a game changer that everyone should know about. Kudos to Best Buy and Keith Taylor

Representative went through my AV and television to correct interconnect. I learned a little bit, but it still isn’t working like I wanted.

after a couple of times and two different agents it was set right. Each agent did all the right things but for some reason my system wasn't reacting correctly. I am very happy with Geek Squad taking care of my electronic needs!

Tech was groan I will recommend him or her to anyone

The agents connected my in-ceiling speakers to my amplifier. They were outstanding! Arrived on time, were clearly knowledgeable and efficient and completed the connections appropriately. I am very pleased with the outcome.

Assembled different brand turntable and wireless speakers and got them to work together. Actually told me to video him so I would remember How to use them! Great idea and worked like a charm. Very helpful

Great deal the guys did awesome sitting everything up

The tech who came out to work on my Arcam was very patient and knowledgeable. He spent well over an hour, updating my firmware and doing a Dirac calibration. My home theater system is so much better now. Thank you, Best Buy!

Agent was a computer guy rather than a TV/home theater guy. Initially I wasnt happy they sent him. He admitted there was a SNAFU with scheduling and that's how he got assigned. Regardless, he figured everything out and made the receiver, with the 4K fire stick, and my TV work using just the fire stick remote.

very professional and informative about what he was doing!!!

The men who came to our home were very helpful in setting up our new receiver and coaching us in the use of the new equipment.

Great Job. Very Professional & knowledgeable. Great experience!

The agent was friendly and informative. She was able to answer any and all questions I had. I would use geek squad again.

The agents were very professional and knowledgeable. they were quick in doing the setup and explained themselves while doing the job. not only did they do a great job, but put everything back together as if no one had been here. I would recommend the geek squad for any type of home entertainment set up.

Excellent service at installing projector and receiver.

Denon AV receiver was smoothly and efficiently connected with a minimum of fuss. The Geek Squad guys tidied up all cables with ties and tested all speakers and sub woofer individually. A great job!

Agents set up my TV and connected it to my home theater devices. Great work.

Didn't get notification a day befeore installation or for follow up visit. Good receiver but can't get one important feature to work in spite of a follow up Geek squad member follow up visit.

Geek Squad did a great job with install of tv and sound system. Two different groups and both excellent. Very pleased with tv and sound system. Would recommend Geek Squad to anyone who needs technical support. J.O.