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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,781 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad set up our home theater system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who came set up the system the best it has ever been. GREAT JOB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RobF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bently is the best technician. We have a very complex system which is a Home Theater, which has speakers in every room including the outside It is powered by a Boise system and is a very complex system to deal with. He did it effetely and we have great sound and tv through our system. thanks so much to the Geek Squad and to Best Buy and Bently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my surround sound hooked up and I needed a subwoofer and Jeremiah suggested this Sony subwoofer which is amazing it is all I needed and more and I got it for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Right the First Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All planned installations were preformed with expert care and product knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes it happen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers know what is needed to complete the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Don and his partner installer did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Perfect !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was incredible. Very efficient and neat installation and setup !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DLG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Agents. Set up everything, works great!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent amplifier. Easy to operate for whole home operation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were prompt and effective. They installed a tv stand on the was

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and receiver and remote ,great job would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, knowledgeable, professional. Thank you!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We Have Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived early and went right to work. They got our sound system to work including surround sound using both our speakers and built in speakers. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miracles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two wonderfully talented men repaired an ongoing problem that had plagued my audio/video system for the last 12 year connecting a surround sound system to a new TV. I am still unbelievably thankful. They accomplished what no one else could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is made up of the most talented technicians, each with install skills and great attitudes because the install could have gone wrong and for some reason it never did. And the Best Buy one time membership fee is a game changer that everyone should know about. Kudos to Best Buy and Keith Taylor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nadeep was on time,extremely pleasant knowledgeable efficient and quite frankly, just a fun guy too talk tech with. I learned a lot observing him, and he answered all my questions in a timely manner. I highly recommend him.Top quality service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only set up TV but hooked up my existing Bose system. Great results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geeks were great. Knowledgeable and nice guys too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Prompt, efficient service setting up home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was excellent. On time, Assisted above and beyond to help get apps connected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly, excellent setup, and had good understanding of product ability

    I would recommend this to a friend