Customer Ratings & Reviews

Unit performs as it should. Appears to be good equipment.

Bree did an excellent job and was very professional and knowledgeable.

Went to Best Buy for guidance on a home thearter system. Im so relived to have listened to their recommendations for this sound system. Marcela was excellent source for help through out the process.

The agents were very professional and knowledgeable. they were quick in doing the setup and explained themselves while doing the job. not only did they do a great job, but put everything back together as if no one had been here. I would recommend the geek squad for any type of home entertainment set up.

The Geek Squad saved our whole audio system which we had packed up in boxes due to being hopelessly technology challenged. Their expertise was obvious plus we had a really good time.

Quick setup and walked us through the basic functions and answered all questions....

Great Job By Richard N. And The Geek Squad !!!! They Were Patient And Thorough In Assessing What Needed To Be Done To Get My Home Theatre And Cabin Sound System Operational. Richard Explained What We Were Facing, His Plan Of Action, And Possible Problems We Could Encounter In The Future. It Was A Very Positive And Productive Experience ..... I'd Definitely Welcome Richard N. Back !!!!

Agent was a computer guy rather than a TV/home theater guy. Initially I wasnt happy they sent him. He admitted there was a SNAFU with scheduling and that's how he got assigned. Regardless, he figured everything out and made the receiver, with the 4K fire stick, and my TV work using just the fire stick remote.

BB agent set up surround sound to work with TV etc. Pirchased house with surround sound, but needed help on connecting it. Agent easy to work with abd quickly resolved the issues i was experiencing.

Tech was groan I will recommend him or her to anyone

The installers were knowledgeable and professional. I was upgrading to a new 4K OLED so my old receiver could only handle 1080p but I wanted to keep the old Yamaha Aventage series that I love. An in wall optical audio cable from the TV into one of my 2 available inputs in the receiver still has me rocking a great picture and sound.

Geek squad did a great job. I did not receive points for my purchase.

The person was great and helped us get everything set up.

Quick and thorough with no issues. Competent and provided good guidance on use.

They connected the receiver to the speakers and blue ray player ok, but I was really disappointed (and I mentioned this when I set up the service) when I told them I wanted to replace the speaker wires and they ignored me. The system works, but it wasn't a great experience.

Kurt is the best he won’t leave your house until he is sure you know how to operate what he installed

he did a great job i would a problem if i had to do it myself

Very happy with the service that I received.the geek Squad never lets me down.

My sound system was hooked up and set up correct the first time. I had this Bose system for a long time and just never had the time to get it installed, the geek squad person took care of it very well. They are the best and it help's when the person has a history that is goes back to old school equipment.

good job, professional, informative and prompt service.