Customer Ratings & Reviews

The guys did a great job. Arrived on time, wore shoe covers, love the system.

The installers were knowledgeable and professional. I was upgrading to a new 4K OLED so my old receiver could only handle 1080p but I wanted to keep the old Yamaha Aventage series that I love. An in wall optical audio cable from the TV into one of my 2 available inputs in the receiver still has me rocking a great picture and sound.

The techs who came to,our home, were friendly, efficient and knowledgeable. Solved our issue quickly!

The guys were great. Third time I've had the same 2 guys over the last 2 years. Knowledgeable, pleasant and offered good suggestions. True experts. Next time I'll request them again.

Two geeks came out and spent two hours installing four speakers. They ran out of time. A few days later four geeks came out to finish the job....FOUR! I don't see how BB can afford to give me that many man hours for the price they charged. In the past I did my own set-ups but at age 76 I figured I'd just hire the work. Glad I did. They wore booties and masks too!

Geek squad installed a new receiver. Very helpful and answered all my questions

Tech was groan I will recommend him or her to anyone

Initial set up failed within hours and we couldn't get a do over appointment for a whole month. However, once Zach and Joe showed up, they diagnosed the problem and worked tirelessly to set up our devices correctly. We are now ready for the Super Bowl and couldn't be happier for the professionalism displayed by these two Geek Squad ambassadors

good job, professional, informative and prompt service.

The agents were very professional and knowledgeable. they were quick in doing the setup and explained themselves while doing the job. not only did they do a great job, but put everything back together as if no one had been here. I would recommend the geek squad for any type of home entertainment set up.

Great & knowledgeable service.Always friendly & punctual.

Professional and knowledgeable. Arrived on time. Fixed problem

The installer set it up and gave us a good lesson on how to work with it.

Agent was a computer guy rather than a TV/home theater guy. Initially I wasnt happy they sent him. He admitted there was a SNAFU with scheduling and that's how he got assigned. Regardless, he figured everything out and made the receiver, with the 4K fire stick, and my TV work using just the fire stick remote.

The tech did an overall review of the setup and updated where necessary.

Great deal the guys did awesome sitting everything up

Excellent, knowledgeable install. Would recommend to everyone

very knowledgeable and friendly and did a great job and explained everything

The two gentlemen who came out to install our outdoor speakers and “tune-up” our sound system did an excellent job. They were careful, neat, thorough, and detail-oriented. They patiently explained the way the system operates, programmed our remote to make it nearly foil-proof, and made sure we understood how to use all the bells &whistles. Definitely 10-star service!

The guys were great, they got everything working the way my husband and I wanted