Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2806 reviews
(2,806 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job and were very knowledgeable
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service. professional and courteous. prompt
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad did a great job in installing my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and expertise. The installation was up to my satisfaction.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great and professional job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. Took his time and was able to solve the problem.
I would recommend this to a friend Rated 5 out of 5 stars
Quality service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job. Really new what they were doing. Glad I used them
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geeks do good work !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a wonderful job installing my new TV and receiver!
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad are always very professional and extremely helpful!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
stero install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.two installers came in did the work and did it correctly. thanks guys.
I would recommend this to a friend Rated 5 out of 5 stars
Home System Integration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Proving n programming a new master remote made my home come alive!
I would recommend this to a friendRated 3 out of 5 stars
operation of the Yamaha receiver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None of the technicians stayed long enough after hooking up the receiver to the system to show us sufficiently how to operate the receiver. There are lots of set up and operation settings that were not reviewed or explained. The current problem is that when he hit the xfinity on the remote control it redirects the receiver to give you audio playback. It take you away from the tv channel you were just watching. One must use the content selection grey button to change the receiver back to playing the previous channel of the television. Why it switched away from tv channels from the DVR and switched onto the Sonos audio play setting is not clear. I need to set up an appointment for a geek squad tech who is a power user of of the Yamaha who can correct this glitch and instruct us how to make these adjustments ourselves.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were super knowledgeable. They were very tidy and friendly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
They took more time but did correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time They took more time but did correctly
I would recommend this to a friend Rated 5 out of 5 stars
No more DIY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek Squad install and set up a 65” Smart TV to replace a 55 inch (under warrantee) my old multimedia unit and a new OTA DVR, as well as an additional new 43” Smart TV for the bedroom. All wirelessly. Everything is working seamlessly between all units. I now have a cord cutters dream setup. The two young men were knowledgeable and professional.
I would recommend this to a friendRated 5 out of 5 stars
Rough Start / Smooth Finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t compliment Bryan Downey enough for his patience and superb service. After a struggle installing what turned out to be a defective Yamaha Receiver and replacing my cable box, Bryan assisted with selecting a Denon receiver as a replacement and performed a second installation flawlessly. All of my AV components now work properly thanks to Bryan’s diligence.
I would recommend this to a friendRated 5 out of 5 stars
Setting up Brand new Sony TV and Home Stereo/Theat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bryan and his partner did an excellent job. Connecting my brand new TV to my home stereo system that I bought from you guys. I have absolutely no complaints. Everything works perfectly. Thanks so much guys.
I would recommend this to a friendRated 5 out of 5 stars
The bass is back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to disconnect the broken subwoofer and then install the new one. The wiring had to go through a tight cabinet and he managed it.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Remote controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work! Knew what they were doing! Love best buy
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Gary got everything hooked up quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gary did an excellent job of installing my equipment
I would recommend this to a friend Rated 5 out of 5 stars
First Rate!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the people that make Best Buy Geek Squad. I am a repeat customer, always excellent care!
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad set up my stereo system quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech successfully and efficiently performed a somewhat difficult-up. (console from the early 00's...not very streamline)
I would recommend this to a friend