Customer Ratings & Reviews

very professional and informative about what he was doing!!!

Tech was very knowledgeable & friendly. job well done

The guys were great, they got everything working the way my husband and I wanted

Again, Carter Cain did a great job. Recommend having this install done by Geek Squad.

Great Job. Very Professional & knowledgeable. Great experience!

The antenna was mounted to my liking and programming was explained.

Dave was great! He knew exactly what was necessary and my Bose system is a go!

The agent reset the connection between the receiver and TV, Blu-Ray/CD player, but he disconnected our Xfinity and now we can't access it. Additionally, the sound continues to cut out between the TV and the receiver. I realize this may be an issue with the device, but disconnecting the Xfinity clearly is not. I already submitted a review expressing my disappointment over the $140 I paid but heard nothing back. I think the technician meant well, but he was not able to deliver.

Knowledgeable staff that was efficient and effective

The team removed and installed a new 75" TV in less than an hour. They were very careful to mind the audio system components and left no trace of being there. I have always had a good experience with Geek Squad.

Enrique the geek tech is solid. Helped organizing all my cords for a clean look.

None of the technicians stayed long enough after hooking up the receiver to the system to show us sufficiently how to operate the receiver. There are lots of set up and operation settings that were not reviewed or explained. The current problem is that when he hit the xfinity on the remote control it redirects the receiver to give you audio playback. It take you away from the tv channel you were just watching. One must use the content selection grey button to change the receiver back to playing the previous channel of the television. Why it switched away from tv channels from the DVR and switched onto the Sonos audio play setting is not clear. I need to set up an appointment for a geek squad tech who is a power user of of the Yamaha who can correct this glitch and instruct us how to make these adjustments ourselves.

Prompt, competent and neat. Love the Geek Squad! Will continue to use this service.

Geek squad installed a new receiver. Very helpful and answered all my questions

They fixed it properly. Zzzzxxxxzz. Zzzzxxxxzxz zx

The service folks did a great job on the install and hookup of my receiver. They were on time, quick, efficient, friendly and left no mess. They were outstanding and professional.

Tech was very knowledgeable and was quick to resolve the issue.

The two young men were professional, knowledgeable, and friendly.

My brand new A/V Receiver was seamlessly connected to with my brand new TV to put out delightful sound and the bass sound is very distinctive.

rewired all my devices to our tv. works great!! thanks,rich