Customer Ratings & Reviews

Sound bar connect worked very well with unit and easily installed.

I believe it was Matt that came out and diagnosed the issue with my receiver and went through the whole system to ensure that everything was working correctly. He was very professional, super knowledgeable and his trouble-shooting abilities were absolutely the best.

Andy made all the connections, minimized the visibility of the wires, instructed me how to access various sites as well as how to avoid common mistakes, and corrected a wire connection in one of my front speakers. This guy is amazing! All this plus a great personality and serious work ethic. Give him a raise! (He didn't aske me to say that).

Our technician did a great job of getting everything hooked up.

Agents are very courteous and helpful as well as knowledgeable and respectful.

Excellent as always and they are so pleasant when talking to seniors

Did a great job and would call them again……………………..

Great job installing new receiver. On time and well done.

The agent was on time, polite and thorough in installing my new receiver and DVD player. He made sure that I understood the instructions for use. Treated me like an old friend and checked on the products and use the next day.

The tech was very knowledgeable and spent time answering all of our questions. He was extremely helpful and proficient in setting up all of our surround sound system and AV components.

Very conscientious and knowledgeable workers. Would definitely highly recommend.

The receiver. and DVD player were quickly connected, including the speakers we already had. They took the time necessary to make sure we knew how to use the new equipment. They carried out all packing materials, etc, leaving no mess behind.

Connected home theater devices including new TV from Best Buy

The team that came out followed all Covid protocols that were explained to me before there visit. There were very professional and did a great job walking me through everything that they did and asked questions before completing certain tasks to make sure that the end result is what I was looking for.

The pre-purchase consultation was exceptional and the gentleman who set up the sound system were very good; they got the job done and did the little things (e.g., hide wires) that made a difference. Sound is grand; just could have used more follow up with an apparent App issue we encountered that reportedly was with the online App than the system

Charles was outstanding. Very thorough, taught us with great patience how to operate the new equipment, cleaned up after the installation.

Geek Squad connected all components that I had requested and paid for. Great Job, smooth installation.

Geek Squad came out twice and both times were extremely helpful.

The techs were very friendly and left us with a setup so we can listen in multiple rooms, which makes us happy. But they did not have all setup equipment necessary so all the available speakers are not able to be utilized. They are supposed to come back, as long as that happens we will be very pleased!

The guys said it was the easiest receiver install they had ever done. I told them that was great, but if I had done it myself, it would have taken 8 hours and a lot of cursing. It took about 45 minutes and works great. I am super grateful to BB for this service.