Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,793 reviews
Pros mentioned:
Installation
Rated 5 out of 5 stars
Gary got everything hooked up quickly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Gary did an excellent job of installing my equipment
I would recommend this to a friend
Rated 5 out of 5 stars
I have my music back again.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed my receiver, explained the functions of the control, allowed time for me to adjust them to my personal choice of music listening.
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
THEY CHECKED MY HARMANY PROGRAMING
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This reviewer received promo considerations or sweepstakes entry for writing a review.
GREAT PEOPLE AND HELP OUT A LOT, THEY WERE VERY PROFESSIONAL AND HELPFUL
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected all my a/v equipment and it worked perfectly.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great and professional job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Did a great job. Took his time and was able to solve the problem.
I would recommend this to a friend
Rated 2 out of 5 stars
DID NOT!!!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Agent seem to be confuse hooking up the AV took a long..time i could have did a better job i still did not get Netflix to get hook up.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek squad fixed the surround sound system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Came on time , friendly , knowledgeable . It took them 25’ to make it work
I would recommend this to a friend
Rated 4 out of 5 stars
Geek squad installs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Time delay in getting all issues resolved. Think this has more to do with scheduler/qualfied help availability than anything else. I now realyze that a more qualified person would have approached our issues differently perhaps saving us money. My responsibility is that I needed to perhaps seek out the more qualified person.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad diagosed an issue with my home theatre
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I believe it was Matt that came out and diagnosed the issue with my receiver and went through the whole system to ensure that everything was working correctly. He was very professional, super knowledgeable and his trouble-shooting abilities were absolutely the best.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geeks do good work !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did a wonderful job installing my new TV and receiver!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad are always very professional and extremely helpful!
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Sound bar install & diagnostic on old stereo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service from the two techs. Polite, knowledgeable and prompt.
I would recommend this to a friend
Rated 5 out of 5 stars
Speaker install.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The service folks did a great job on the install and hookup of my receiver. They were on time, quick, efficient, friendly and left no mess. They were outstanding and professional.
I would recommend this to a friend
Rated 5 out of 5 stars
Marantz, KEF speakers, TV wall mount
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The two gentlemen who came to our home to set up our Marantz Receiver, KEF speakers, TV wall mount, wiring and setup of the system were very professional, knowledgeable, and courteous. All these products purchased are are and the speakers sound great. Highly recommend these products and these two gentlemen to do the install.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected my DVD player and my center speaker. Great service!
I would recommend this to a friend
Rated 5 out of 5 stars
Best service I ever had fro bb
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Kurt is the best he won’t leave your house until he is sure you know how to operate what he installed
I would recommend this to a friend
Rated 5 out of 5 stars
Home System Integration
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Proving n programming a new master remote made my home come alive!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek squad did a great job in installing my TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service and expertise. The installation was up to my satisfaction.
I would recommend this to a friend
Rated 5 out of 5 stars
Extra Fee Worthwhile
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to pay extra fee for setting up the second zone on my Denon Receiver. I wanted to be able to isolate my primary location from my switching system to alternate locations. It took several phone calls by the agent and testing to ensure the system worked like I wanted before the task was complete.