Customer Ratings & Reviews

Lisa (Starr) is great! She got our system(surround sound)up and running after ditching cable and switching to a streaming service. She also gave us suggestions for improvements we could make to our system.

My geek squad crew is the best! They are always on time. They never complain about needing to wear a face mask to help protect my child who has a life threatening medical disability. They ALWAYS make sure job is done right BEFORE leaving my home. They go above and beyond!

Went to Best Buy for guidance on a home thearter system. Im so relived to have listened to their recommendations for this sound system. Marcela was excellent source for help through out the process.

They did a perfect job reenstalling thank them so much.

Very Happy with the installation of my epson projection

Friendly, Professional, engaging, accomplished all we needed done,

BB agent set up surround sound to work with TV etc. Pirchased house with surround sound, but needed help on connecting it. Agent easy to work with abd quickly resolved the issues i was experiencing.

The agents hooked up my receiver and did a very through job.

Geek Squad integrated the new TV with my existing Stereo System. Great job with some sound advice.

They are still working to get my speaker system finished. Had to order additional parts and wil finalize the installation when these parts have arrived. They are being very thorough in completing the work so that it will operate properly.

Alex, the Bestbuy technicial who set up ourr Denon 5.1 AV Receiver, knew what he was doing. He wore a mask, making me feel comfortable. Our speaker and headphone system needed understanding and unique wiring for everything to work for us. He did that and then quickly reprogrammed our Logitec One Remote.

The agent assembled all our audio/video devices from the jumble of wires and cables the movers left. He checked everything to make sure it was working properly and made sure I knew how to work them. He was pleasant and conscientious.

The agent installed my audio to my current Sony receiver. He was supposed to install my new Sony receiver but he said if I use current Sony surround sound speakers with the new Sony receiver it would burn the receiver up. So I had to return it. The salesman that sold it to me said I could use my current speakers but I needed a new receiver.

The installers were great, super friendly and knowledgeable.

The agent removed my old receiver and installed the new one. He did an excellent job and answered all of my questions. He made sure all of our surround speakers were working well. He went out of his way to reprogram my Harmony remote when I could have just used the other remote. He was very professional and did an excellent job.

Technician was on time, professional and polite and knowledgeable.

The team removed and installed a new 75" TV in less than an hour. They were very careful to mind the audio system components and left no trace of being there. I have always had a good experience with Geek Squad.

I had my surround sound hooked up and I needed a subwoofer and Jeremiah suggested this Sony subwoofer which is amazing it is all I needed and more and I got it for a great price

the agents set up every thing. very nice and knowledgeable.

The Geek Squad dude did an excellent job setting up my amp.