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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,781 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Took his time and was able to solve the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    THEY CHECKED MY HARMANY PROGRAMING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PEOPLE AND HELP OUT A LOT, THEY WERE VERY PROFESSIONAL AND HELPFUL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marantz, KEF speakers, TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to our home to set up our Marantz Receiver, KEF speakers, TV wall mount, wiring and setup of the system were very professional, knowledgeable, and courteous. All these products purchased are are and the speakers sound great. Highly recommend these products and these two gentlemen to do the install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeks do good work !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a wonderful job installing my new TV and receiver!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad fixed the surround sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time , friendly , knowledgeable . It took them 25’ to make it work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person came in and let me know what was the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are always very professional and extremely helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Sound bar install & diagnostic on old stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the two techs. Polite, knowledgeable and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    techs helped me set up my TV/Whole Home stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs helped me set up my TV/Whole Home stereo entertainment system. Their knowledge and skill was impressive. I won't hesitate to call them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saves The Day Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys said it was the easiest receiver install they had ever done. I told them that was great, but if I had done it myself, it would have taken 8 hours and a lot of cursing. It took about 45 minutes and works great. I am super grateful to BB for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home System Integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proving n programming a new master remote made my home come alive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not all geeks are created equal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall & mostly programmed the Yamaha A/V receiver, the one guy didn't know about everything & so I had to have another service call & they sent a different tech that got everything squared away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Geek Squad service. I couldn’t recommend it more highly. Their ability to synchronize all my components as well as troubleshoot, just awesome stuff. Worth their weight in gold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my DVD player and my center speaker. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I really appreciate there professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad professional and knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have the Geek Squad do something for me it's absolutely Top Notch. The Geek Squad is always so proffesional and knowledgable I would give them a 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installers and excellent communication

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did a great job in installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and expertise. The installation was up to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install and set up a 65” Smart TV to replace a 55 inch (under warrantee) my old multimedia unit and a new OTA DVR, as well as an additional new 43” Smart TV for the bedroom. All wirelessly. Everything is working seamlessly between all units. I now have a cord cutters dream setup. The two young men were knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful. The do great work.

    I would recommend this to a friend