Customer Ratings & Reviews

The Geek Squad also setup my receiver so the arc return would work with the TV, they done an excellent job they were fast and efficient in all they done. I'm a very happy camper. Thank you for a job well done.

Eric of the Geek Squad was very helpful in setting up our new Denon tuner. We are having a problem with its Bluetooth connection.

Amy and her partner were stellar and knowledgeable with their service! I had my speakers all jacked up after I unhooked everything for a carpet install. I couldn't figure out how to get the surround sound working right again. It was much easier to have them come out and fix me all up.

The squad connected all of my devices to my receiver.

My tv was hooked efficiently by the Geek Squad agent.

The agent installed the receiver and ensured it was connected to my surround sound. It has worked flawlessly since and we are extremely happy with the service we were provided.

Excellent Service!! On time, very friendly, and knowledgeable!!!

The agent set up my receiver quickly, and it works great.

The agents connected my reciever and tuned in my home theatre, tv and Netflix sos. They were friendly and knowledgeable and answered any questions I asked. Told me if I had any troubles with it to give him a call and he would come back to make sure it is working properly . Great customer service and the product is working beautifully.

The team that came out followed all Covid protocols that were explained to me before there visit. There were very professional and did a great job walking me through everything that they did and asked questions before completing certain tasks to make sure that the end result is what I was looking for.

As always. Geek squad did a great job of setting up my speakers and running wires, but Bestbuy itself destroying the value of totaltech is a 0 star. I will be letting my totaltech run out and will not be renewing.

The receiver. and DVD player were quickly connected, including the speakers we already had. They took the time necessary to make sure we knew how to use the new equipment. They carried out all packing materials, etc, leaving no mess behind.

Shawn did a good job. Everything worked! This was the third attempt at the configuration I bought. It took two TVs, 2 Wireless Headphones, and one sound bar to get there.

The techs were very friendly and left us with a setup so we can listen in multiple rooms, which makes us happy. But they did not have all setup equipment necessary so all the available speakers are not able to be utilized. They are supposed to come back, as long as that happens we will be very pleased!

Great support. Informative. Professional. Knowledgeable.

The team setup my receiver…they worked hard to get everything wired and tuned properly, but when I asked them how to get more bass they didn’t know. A month later I found the answer and fixed it myself.

Steve and Kelli were very knowledgeable in the set-up of Home Theater system that included 5 speakers plus a subwoofer. The set-up also included by 65 inch 4K TV set. A few hurdles were incurred during the set-up, but the team handled them well.

Did a great job and would call them again……………………..

He arrived on time and had the problem fixed in a few minutes .

The agents set up our receiver and answered all our questions. They were very courteous.