Customer Ratings & Reviews

Geek Squad to the rescue once again. Had them set up my receiver and speakers. These ladies and gentlemen seriously rock! Fast, efficient and lightning quick! Very personable and friendly too.

The two technicians did a wonderful job. They were courteous, professional and kind. The problem with our receiver was resolved and our new multi system remote was set up. Thank you for your much needed help. I don’t currently have the form with your names on it, forgive me, but you know who you are.

This is a top notch stereo receiver especially needed for surround sound. I love it and you wont be be disappointed! Geek Squad set the whole system up they are amazing technicians!

The agent (Antonio) was able to correct some earlier problem with the surround sound system and tested the components to make certan they were connected and working properly. I also requested removing any redundant speaker wiring which he did. I appreciate the responce and I an happy with the result.

Excellent job by geek squad team, they have very good insight into products and how to make them work to their best. However, sales team is incompetent and unfortunately they do the initial home survey. I wish geek squad does home survey instead.

The agents installed my receiver, explained the functions of the control, allowed time for me to adjust them to my personal choice of music listening.

Matthew Gonzales did an outstanding, efficient & knowledgeable reconnection of all our house speakers & equipment to a new Denon receiver. He went out of his way with a call back the next day to see if we had any more questions. Great service!!

Agents are on point, knowledgeable, and always carry themselves with the utmost professionalism, however, I do feel "rushed" after each service call and come away not fully understanding just what all went down with the service. As a senior (Law Enforcement-Retired) with advanced degrees in business administration, I consider myself above average when dealing with technical issues. However, when it comes to all the buttons and switches associated with TV and HI-Fidelity in today's market I want easy HIGH QUALITY and ENJOYABLE products, that's what I pay for and that is what I expect the Geek Squad to guide me through step by step, in a manner that is consistent with an A /B/ C/ approach to the enjoyment of my equipment, thus I conclude with "Listen to the music" meaning "your fan base" !!!

The 2 installers did a great job hooking up my smart tv to my cable box, my stereo receiver, DVD player and my 2 speakers. It was not an easy task with all the different cables but they easily figured it out. Will definitely use the Geek Squad again. Money well spent.

The Geek Squad is superior.. Fixed the problem with professional and exact decisions. A+ rating all around.

They swapped out my old receiver for a new one and did the programming.

The Squad attached all of the peripherals on our new TV and made sure they were operating the way we wanted. Additionally the Squad made sure we understood how to make adjustments if they were needed in the future.

Had a home visit by the geek squad. Excellent people to do business with.

The agents helped us rebalance the Soundsystem and set up alternate settings to better hear. Simple TV programs.

Rolland and his team are the greatest. We absolutely love Rolland.

While we were trying to update some of our smart accessories we ran into a problem and contacted Geek Squad for an agent come out. He noticed that are older flatscreen TV needed a processor to run sound through speakersWith its older technology. Once he said everything up things worked perfectly

Every time I have the Geek Squad do something for me it's absolutely Top Notch. The Geek Squad is always so proffesional and knowledgable I would give them a 10 out of 10.

The techs were very prompt, professional, and very knowledgeable. They installed and connected every component with expertise. They also made sure all components worked properly and made sure I knew how to use everything before leaving. Total Tech is totally worth the money!

The service I received was impeccable. I am in a more rural area, and the two guys that came to assist were very patient with connection issues and went above and beyond to tune my audio system with a current system in place. I appreciate it!

The man who installed my new 50' Samsung T.V. was Robert! He did such a terrific job that I was immediately impressed in that (1) He installed it by himself! and (2) that he did such a terrific job so quickly! Robert is very professional and very polite!