Customer Ratings & Reviews

The agents hooked up my device to Amazon Alexa and XM radio. They showed me how it works and some other things about Alexa. Answered all questions I had and then some I am very happy and satisfied with the service I received and would recommend geek squad to anyone

Quick appointment, On time, knowledge, &professional

The Squad attached all of the peripherals on our new TV and made sure they were operating the way we wanted. Additionally the Squad made sure we understood how to make adjustments if they were needed in the future.

Rob and Stephen did a great job in mounting our new Sony TV, connecting a a/v receiver, setting up the TV, and setting up the cable remote. They were very neat, wore masks, and shoe covers. The install was cover under Total Tech when we purchased the TV and mount.

My installation was smooth. Perfect job, pleasant team!

Tech was very knowledgeable & friendly. job well done

This item is a 65" Samsung smart TV. It is beautiful, lifelike in appearance. The TV is easy to use & performs extremely well. Samsung , makes a terrific product. The color, contrast, & images are shown in lifelike form. The people appear to be next to uou in a room.

Great installation and setup!!!!!!!!!!!!!!!!!!!!!!!

the team did a great job setting up the A/V processor.

Eric of the Geek Squad was very helpful in setting up our new Denon tuner. We are having a problem with its Bluetooth connection.

The Florence KY Geek Squad did a great job hooking up and explaining the operation of our sound system to our Television. They were prompt and professional. I highly recommend the service.

Stress free installation and haul off of old tv. Would highly recommend. Worth EVERY penny. Bought an 85" tv and needed to know it was securely hanging on the wall

Matt and his team did a great job of connecting all the components, organizing them and bundling/hiding the cords. The went through and tested all the settings and had me listen to each option and programmed each field to my liking. Will be using them again for the next theater setup downstairs.

The agent set-up my Denon receiver and connected all devices. I would have liked the service better if the agent could have taken more time to explain some of the functionalities of that device since it was new to me. But all is good.

Agent found and fixed problem quickly. Courteous and answered my questions

rewired all my devices to our tv. works great!! thanks,rich

I always get great service when the Geek Squad comes to my home. I have a complicated (for me) audio and video system that is too complicated for me to fix on my own. The Geek Squad comes out and fixes my issue and then spends whatever time needed explaining to me the service. I then get a tutorial on how to use the equipment.

Agent was extremely knowledgeable and very helpful.

Adam was awesome. He was friendly and on time and very helpful. He set up the tv and av receiver and dvd and Firestick and wii and even got all the remotes programmed. He also showed me how to use everything.

Great experience. Solved our issue completely!!!!!