Customer Ratings & Reviews

I had my receiver for around 3 years and just couldn’t get it to work right for the different items, namely my TV. I could get my DVD and cable box but not my TV or streaming device. They were courteous and professional and had it all worked out in 30 minutes. I am a happy camper now.

Excellent setup process with Nicolito. He explained all the steps and recommended some useful settings.

Though nobody ever showed up for our original appointment, they called to apologize the next day, and actually gave us a new appointment for the day they called. The technicians showed up within the appointment window and efficiently set up my sound system.

We had Sahand, one of the Geek Squad techs, come in to finish our new receiver installation for us. He was excellent! On time, polite, timely and very knowledgable. We were so happy with his service. Margaret Mathews

Connected my outside speaker to my receiver. Everything works. I now can hear music outside.

I love the service offered by geek squad; all the technicians are knowledgeable and perform an outstanding job. Geek squad has mounted the TV, installed in-ceiling 5.1 home theater speaker systems.

To be fair it should be noted that I had already done the vast majority of the receiver set up before the Geek Squad arrived. They were excellent in integrating with the also new TV.

Did a tremendous job of tuning on my DIRAC sound sytsem for my home theatre

We needed a new receiver, my husband set up the old one and half of our components didn’t work, when we bought the new receiver we have installed and now everything is working and the sound is fabulous

Nice and polite young man. He explained what he was doing, and what was outstanding. He also helped me order the missing piece.

The unit is working well now! It's good to know that the GEEK Squad is there when you need help. THANKS !

My technician Mike is the best he can setup my av processor made sure everything i needed was setup to my satisfaction and also made sure I knew how to work everything, Mike is definitely an asset to the Geek Squad team.

New receiver, the techs set it up and connected to my speakers.

Great at setup. All calibrations and audessey setup were spot on. Love the sound. Also… previous review on screen setup should be 5 stars. Not the 4 stars as shown.

The agent was fantastic. Installation went well and all the questions were answered.

Guys did a great job of setting up and installing media room. Projector was bad coming out of the box so a new one had to be ordered. They rushed it in a couple of Fay’s and came back on a Sunday to finish installing. Overall a good experience with the Geek squad.

The agent completed our t.v. and Denon receiver perfectly

The guys were pleasant they did a good job cleaned up after themselves wore foot protection in my house all in all a great job

Tech was on time. Friendly. Very experienced at what he does...

In Home Service was awesome. Kyra did an outstanding job putting everything together and went above and beyond the standard service. She was a true professional. I highly recommend the In Home Service plan with the Geek Squad.