Customer Ratings & Reviews

Knowledgeable and experienced. Explained the set-up process and did a walkthrough of the entire set-up.

The Geek squad have mounted 4 television for me recently. They were only required to to mounted and they did a very professional job while doing so. I have continued to use them and Best But regularly and will continue to do so.

never had done this before but very happy with it . They moved TV from upstairs to down and hooked every thing Hauled away two old huge TVs worth it right there . been out three times to do stuff no cost

Scott did a nice job and figured out the issue that the receiver was not communicating with the TV. Universal remote also complicated the problem. Had to do master reset and redo receiver set up.

They got my Yamaha stereo receiver working. They would not set up the sound balancing for the room as that was an extra charge. That was disappointing and frankly part of the system.

The agent completed our t.v. and Denon receiver perfectly

Agent configured my AV receiver for 2 zones and setup HEOS. Got the job done quickly and to my satisfaction.

Agent advised us that we did not need the item and it was returned to the store. I appreciated his honesty.

Geek squad showed up on time, was efficient and friendly.

Very competent and quick. I was replacing an old amplifier and the past wiring labeling left a lot to be desired - no problem. The new amplifier was installed and my surround sound works perfectly.

The Squad members quickly installed my new Yamaha A/V receiver. My receiver sounds great!! Overall, I was very pleased with Best Buy and the Geek Squad. Thank you!

The agents installed a tv and 5.1 audio system including the speakers and subwoofer. They did a professional job and I am very satisfied with the results.

Jon Taxis has been our Geek Squad technician throughout a 3 Phase Project and has done an outstanding job and provided the best customer service!

The geek squad did exactly what I needed to have done. They are a quality team I greatly appreciate their dedication and service and know how!

The Agent seem to be confuse hooking up the AV took a long..time i could have did a better job i still did not get Netflix to get hook up.

The service tech came to our home at the time we requested and was able to set up our new receiver, Blu - ray, and satellite quickly. He then showed us some tips on best practices for operating our new system.

The agents mounted all the equipment in orderly manner. They also assembled the stand that i purchased from another company. I was lucky that i had the crew i had. I previously had a much less experienced crew.

The geek squad was knowledgeable and courteous. They were on time and got the job done in a timely manner.

Very good service. Courteous, knoligeable competent. I was very impressed with this person. He gave me some good solid advice on the operation of this unit. Very thorough. I would give him a ten.

Members of the Dick squadron, polite and professional. They were courteous and respectful of my home. Happy with installation. All other components, tested and work.