Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2799 reviews
(2,799 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always happy with Best Buy products and services, use them often
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed my surround sound system, and actually trouble shot and fixed my receiver
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed the problem in just a few minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were efficient and polite. They fixed the problem in a few minutes.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 3 out of 5 stars
Good instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good installer to the item that I bought . Knowledge on setting up.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad gets the job done!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Rodriquez called with approximate arrival time. He followed all the Covid guidelines. He did an excellent job in reconnecting all the cables to our receiver, blue-ray and CD player. We were very pleased with the service he provided.
I would recommend this to a friendRated 5 out of 5 stars
The Geeks helped us with hooking up surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did exactly what I needed to have done. They are a quality team I greatly appreciate their dedication and service and know how!
I would recommend this to a friendRated 5 out of 5 stars
Jon Taxis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jon Taxis has been our Geek Squad technician throughout a 3 Phase Project and has done an outstanding job and provided the best customer service!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to the geek squad for a great job. We really appreciate it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent wall mount tech team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had the WIFI cast was blocking the receiver functions and the technicians were able to find and fix it. Excellent job.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed a tv and 5.1 audio system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed a tv and 5.1 audio system including the speakers and subwoofer. They did a professional job and I am very satisfied with the results.
I would recommend this to a friendRated 5 out of 5 stars
Sound system install went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tech lead was Jeremy. Both he and his assistant we’re great. They arrived on time and got right to work. He had several parts to install and did them all well. We’re enjoying our new sound system.
I would recommend this to a friendRated 5 out of 5 stars
Twenty minutes and they were done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding geek squad that’s why I have bought my last two tvs at best buy
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was terrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad connected everything perfectly and make sure to double check it all with me before leaving. This is the first time I have experienced this kind of service without requiring a follow up call.
I would recommend this to a friendRated 5 out of 5 stars
Yamaha Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad members quickly installed my new Yamaha A/V receiver. My receiver sounds great!! Overall, I was very pleased with Best Buy and the Geek Squad. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad really knows their "stuff"!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job, very helpful with instructions for the new TV. I am very satisfied with the work they did.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great unit and has really improved our television watching. The agent who did the installation was on time, was polite, very knowledgeable and finished the job in a timely fashion. Would purchase and would use Geek Squad again.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got my home entertainment running.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scott did a nice job and figured out the issue that the receiver was not communicating with the TV. Universal remote also complicated the problem. Had to do master reset and redo receiver set up.
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ashley and Bre service was excellent . These two ladies came out and mounted my 65” television like it was a 24 “ without the assistant of a man. On time , knowledgeable, clean and friendly! Thanks ladies
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Total Tech guys came on-site when the appt. was scheduled and quickly installed and integrated my new receiver with the existing components.
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never had done this before but very happy with it . They moved TV from upstairs to down and hooked every thing Hauled away two old huge TVs worth it right there . been out three times to do stuff no cost
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friend
