Customer Ratings & Reviews
- SKU:
- 6433396
Customer reviews
Rating 4.5 out of 5 stars with 2781 reviews
(2,781 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable team put together an entire surround sound system that hooked up to the new tv. Great clean work.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Tv set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pj was very helpful and great to work with. Would definitely recommend him to someone else.
I would recommend this to a friendRated 5 out of 5 stars
Jon Taxis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jon Taxis has been our Geek Squad technician throughout a 3 Phase Project and has done an outstanding job and provided the best customer service!
I would recommend this to a friendRated 5 out of 5 stars
Subwoofer WiFi receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Juan and Brian were excellent. Absolutely no complaints.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Great a/v receiver hookup with my on-wall TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was polite; wore his mask the whole time; and when he couldn't figure out how to dismount my TV, he called for backup help who arrived within 15 minutes. The techs made sure everything worked before they left.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aaron and Alisha ran wire from the back of my stereo into the basement then back up to the other side of the room. It sounds and looks awesome. These guys are real professionals. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar Programming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent determined that the sound bar had, by itself altered its input and changed the input to the correct setting. He also advised that I should have had a remote for this sound bar which the original geek squad agent didn't mention
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Out of box with broken screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Geek Squad to install my new 75” tv. The guys mounted the TV , turned it on… bingo the screen was cracked. There was no damage to the box. TV was shipped broken.
This review is from Add-On A/V Receiver/Processor Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed a tv and 5.1 audio system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed a tv and 5.1 audio system including the speakers and subwoofer. They did a professional job and I am very satisfied with the results.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad's Austin Worrell outstanding service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Austin Worrell with Geek was awesome technically troubleshooting several issues.
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nick did a great job intalling a speaker and setting up my reciver for me. Sounds great! Thank you
I would recommend this to a friendRated 5 out of 5 stars
Configured my Sonos addition Efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my Sonos port and updated app, showed how to switch from one living area to the other.
I would recommend this to a friendRated 5 out of 5 stars
Kudos to Geoff and Aaron
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geoff and Aaron were so knowledgeable about set up and explained everything clearly. We would highly recommend these two! They simplified our system! We suggest their boss take them out for some surf and turf!;-)
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend Using Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've worked with several members of the Geek Squad during my many TV installations and had an outstanding experience each and every time! They were ALL very knowledgeable and friendly and did an outstanding job!
I would recommend this to a friendRated 5 out of 5 stars
Yamaha Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad members quickly installed my new Yamaha A/V receiver. My receiver sounds great!! Overall, I was very pleased with Best Buy and the Geek Squad. Thank you!
I would recommend this to a friendRated 4 out of 5 stars
Good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, courteous, and professional. Took the time to explain everything they did.
I would recommend this to a friendRated 5 out of 5 stars
2 tries but satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it took two visits with different teams, the end product is satisfactory. We had a mess, with replacing an old Bose system with wires and speakers throughout the home that needed troubleshooting
I would recommend this to a friendRated 5 out of 5 stars
Simón Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians very professional and knowledgeable and polite
I would recommend this to a friendRated 5 out of 5 stars
Sounds Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality at an even better price. Services both my home theater AND my outside bar by the pool.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Total Tech guys came on-site when the appt. was scheduled and quickly installed and integrated my new receiver with the existing components.
I would recommend this to a friend