Customer Ratings & Reviews

Did a great job. Got my stero working with sound coming out the speakers.

The technicians were very knowledgeable, and they were able to make sense of the additional wires (from a previous AV system). They sorted through the wires and all is ok.

I really appreciate the Geek Squad service. They are professional, provide an excellent service, are respectful, knowledgeable, patient in explaining how the new technology works, and arrive masked in these days of COVID.

The agents did the receiver installation even better than I expected. They went above and beyond. The new receiver and the way they set it up was way better than before and also much easier to use.

James set up my vintage stereo system perfectly and also provided me sone new information about electronics that i had not known before.

The Geek Squad set up my speakers with my stereo. They also connected all the system. They looked at my printer as I had questions about it. They were very helpful and very pleasant.

Christopher from the Geek squad was absolutely amazing. He was professional, knowledgeable and very personable. I enjoyed talking with him and learning about my new receiver. Thank you Chris for all you did.

the agent was wonderful helpful and caring the follow up has been very helpful

Cost seems high for work done. Tech did a good job just could not get one of the speakers to work. We appreciated his communication for scheduling work and when he was on his way. Keep his appointments on time.

The agents setup my A/V Receiver fast, and accurately.

Needed to replace old receiver with more current model to meet needs of new technology. The Geek Squad reps are very knowledgeable, courteous, patient and professional. Highly recommend them.

Knowledgeable team put together an entire surround sound system that hooked up to the new tv. Great clean work.

The Geek Squad came on time and they knew what they were doing with the equipment and set-up. Programed everything as needed. They were quick also.

Grant was very knowledgeable, it was nice that he explained each step. The set up was faster than I expected. The instructions and practice afterwards alone was worth the fee. I wouldn’t classify him as a Geek

Agent installed my surround sound system, and actually trouble shot and fixed my receiver

Good installer to the item that I bought . Knowledge on setting up.

We had five different Geek Squad crews come to our house to install the Yamaha RX A2A receiver each of the crews were very nice with the exception of the last crew. NONE of the Geek Squad crews were able to get the system working correctly. Each Geek Squad crew contradicted the instructions from the previous Geek Squad Crew. As I said each of the crews were nice with the exception of the last. That makes this a hard review to write. Would I recommend Geek Squad service to a friend, I don't know. Maybe for another product

The crew who set up our equipment was very professional and thorough. They even answered my questions about other equipment I had previously purchased from Best Buy.

The agent was very knowledgeable and got us up and running!

Great service. Had my daughters TV mounted and setup at her new place. Took less than an hour. Very pleased with this service.