Customer Ratings & Reviews

The agent was very knowledgeable and efficient, and he optimized my home entertainment center.

Great service ,great all around team someone you can trust and get the job done

The service tech came to our home at the time we requested and was able to set up our new receiver, Blu - ray, and satellite quickly. He then showed us some tips on best practices for operating our new system.

The Tech was really knowledgeable and professional

The men took the proper time and did a great job in setting up the TV and got it working and removed the broken one.

The agents set up our new receiver and connected it to Directtv, Mediacom and streaming. Then explained how to access each service. Very helpful!

The agents mounted all the equipment in orderly manner. They also assembled the stand that i purchased from another company. I was lucky that i had the crew i had. I previously had a much less experienced crew.

Best Buy technicians took the time to be sure that the new receiver was installed and commissioned properly, before leaving.

All devices were installed quickly & all wires were neatly hidden

My surround sound was not working for streaming. The technicians stuck with and found out it was a bad cable. They were very professional and polite.

Agents set up my home theatre system in an hour. Would have taken me hours to do it. Very professional and good communication skills. Sooo worth the price especially if you are a total tech support member

Still having problems with the cable box connections. Have to try several ways to get cable box to function. Some times its just quicker to pull tv away from wall and click the cable box.

Ayer king process finally of 6 months finally got them to replace instead of many appointments of trying fix a defective receiver

The agents assembled my new TV stand. It took very long, since it had many pieces, but they were very thorough and persevered and did a great job. It came out fantastic! I was very pleased.

Agent that connect to my TV did a great job his name was Cody he’s real knowledgeable what he’s doing and takes his time and real courteous to the customer

The agents were great. Hooked up a Denon receiver and installed 4 height speakers. It took them longer then expected but everything worked smoothly. Thanks

The agents hooked up all my devices so that everything functions effectively. It took 2 visits to figure it out but that wasn't a major issue. Both technicians were knowledgeable and ultimately solved the problem.

It's great.... it is great!!!!!!!!!!!!!!!!!!!!!!!!!

Excellent job! Very efficient and did the job quickly. Took care to take my configuration preferences into the final configuration. Highly recommend.

James set up my vintage stereo system perfectly and also provided me sone new information about electronics that i had not known before.