Customer Ratings & Reviews

Excellent job! Very efficient and did the job quickly. Took care to take my configuration preferences into the final configuration. Highly recommend.

Had the Geek Squad team in my house twice now and both times were a great experience. They were clean, very nice, hard-working and got my equipment to work. Very pleased.

Communication prior to installation was excellent. Installation team was very friendly and knowledgeable. Installed my products efficiently and left everything clean when they were done.

Nick did a great job intalling a speaker and setting up my reciver for me. Sounds great! Thank you

On time , friendly, polite knowable. Clean, checked out the device gave me some information on my speakers and recommended another receiver that he felt would do better with my speakers .

Outstanding geek squad that’s why I have bought my last two tvs at best buy

The Geek Squad was EXCELLENT in everything they did including all hookups with our multiple devices! They made it easy to operate everything - even better than it was previously.

The agents connected my receiver to all my other equipment and the whole system sounds great. The install went very well and they clean up all the wiring very well so everything looks professional.

The techs thay came to my house were AMAZING! They offered alternatives to my sound system wirh great options!!@

Pj was very helpful and great to work with. Would definitely recommend him to someone else.

Always happy with Best Buy products and services, use them often

Connected my Sonos port and updated app, showed how to switch from one living area to the other.

Geek Squad did an awesome job setting up my receiver to my built in speakers. I highly recommend their service. It pays for itself after the first installation

Thanks to the geek squad for a great job. We really appreciate it.

Great quality at an even better price. Services both my home theater AND my outside bar by the pool.

During the pandemic, Geek Squad followed all COVID protocols such as mask use, social distancing, and constant sanitation. Safety is definitely their #1 priority!

Agent told me they would call Saturday as a follow up to the Friday appointment. The GEEK agents mounted the New TV and set up the New Sony receiver. The problem is, on several channels, there is no sound. Just Picture. Those that have sound, there is a delay between the voice and the mouth movement. . NO CALL. So I called and explained the problem to GEEK agent. Agent said he would put in a report and expect a call Monday. TODAY IS TUESDAY AND STILL NO FOLLOW UP.

The 2 men from Geek Squad were very professional and very helpful and patient in showing me how to use my new TV

installers were excellent… they showed up on time install my TV within 15 minutes and took my old equipment. Customer service and cleanup was excellent

Micah and Nick were very helpful. They explained what they could and could not do on this visit. They problem solved to help me ultimately get what i want when they come back. I couldn't be happier.