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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,781 reviews
  • Rated 5 out of 5 stars

    Pleased with Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, discussed work to be performed, worked with thoughtfulness and was orderly, made sure I was satisfied with the job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV and Denon Audio Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and set up my Denon AV audio system to work seamlessly with the TV. Spent time showing me how to work the combo too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable and their assessment of my stereo and its surroundings it turned out great couldn't ask for better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Significant Expenditure Saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were able to reconfigure my system so I would no need a Tuner/amplifier. This saved me from a significant expenditure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were awesome to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very polite, helpful and spent the time needed to make sure things were working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV Equipment Re-Assembled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents re-assembled all my equipment after it had been removed in order to lay a new wood floor. They made sure everything was working properly and were pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and made all necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new TV and also connected and synced all my devices. The sound thru my stereo receiver is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV INSTALLED PEFECTLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer on time and explained what he was doing as he completed the task. Friendly and courteous. Ted, Ed was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Willie Piner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Technician arrived unhooked old equipment and hooked up new equipment tested and job was completed in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great work on the stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. They knew what they were doing and it took very little time to set it up. They also checked out that all components were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Receiver Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that set up my new receiver was FANTASTIC & FAST! He is a PRO and I so appreciate competent people. Please give him a raise or promote him. I think his name was Louis and he was GREAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by the technicians, they can and installed my receiver without any problems. The technicians were on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad correct the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get tv straight and did not tell me about a different wall mount that would correct the problem. After contact with the Geek Squad, the problem was corrected and tech was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell and team are excellent! They made the process less painful and helped us to build the best system to meet our requirements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Daniel arrived on time and installed the new A/V system hooking up all Components. Very satisfied customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service 7/6/22

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squads guys were excellent. Clean, timely and excellent gentleman. They knew exactly what to do and the sequence to do it! A+. 10+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad surround sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation, the Geek Squad did a great job programing everything, and making sure surround sound was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vince and his assistants were awesome, very efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver and Speaker set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up speakers and receiver properly and went over how they did it, and answered my questions, and made recommendations for improving sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Considerate and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and the techs kept in touch prior to arrival. Once here they were polite and professiomal.

    I would recommend this to a friend