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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,806 reviews
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John from the East Stroudsburg Bestbuy is amazing. He is highly knowledgeable. He goes above and beyond for customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision we ever made was getting the geek squad involved in our project the 2 men got it right they really did your company proud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Receiver

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new receiver to have surround sound, it is a brand i have not heard of. I'm glade i chose this unit it sounds as good as the movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound system receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early, installed my device quickly, was very pleased with the service. would recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were awesome and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome had me set up and explained everything in detail in no time!!!!! Always the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV / Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! would definitely use them again and price was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech- Timothy did an excellent job. He was able to get our sound back to peak performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to my installer Jeremiah for a job well done in connecting and setting up my receiver to my new OLED TV. The sound quality is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad surround sound install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation, the Geek Squad did a great job programing everything, and making sure surround sound was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and made all necessary

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new TV and also connected and synced all my devices. The sound thru my stereo receiver is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my new receiver quickly and efficiently. He also facilitated my return credit for a previously purchased receiver that was not adequate for my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reason to let them do it!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Had him out a few weeks earlier to install my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Alex & Antonio are outstanding agents for Geek Squad. The DVD is now integrated properly integrated into my system. Congratulations for a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Ask

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two household tech needs accommodated … one local and one in California … but problem for the Best Buy Crew. Thanks Geek Squad is the Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AV INSTALLED PEFECTLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer on time and explained what he was doing as he completed the task. Friendly and courteous. Ted, Ed was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my receiver to my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my new receiver and stayed to make sure it connected properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable but the speakers didn’t make much of a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, friendly, courteous & professional! Guys did a great job and got right down to business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was great once again. He always shows up early and is polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Daniel arrived on time and installed the new A/V system hooking up all Components. Very satisfied customers

    I would recommend this to a friend