Customer Ratings & Reviews

The technician came on time with the products I had ordered, and connected everything quickly. He took the time to explain to me how everything worked. I couldn't be happier.

Chris was the best!!!! I would recommend the geek squad to install TV's anytime. No third party because they do not know what they are doing and mess things up

I Remember a time when Geek Squad was the Gold standard. Not anymore. The set-ups recently, had to input settings, do prep work and explain how a system works because I actually read the manual. Most are very polite and willing to accommodate AFTERWARDS. If I pay for a service/install, I expect to continue entertaining friends while you work. Not stop what I'm doing to show you something you missed. The average customer wont know what to look for unless they are an enthusiasts of the product they buy.

Did a good job fixing the issue with our surround sound but we seemed to run into issues again recently with our system so we need some additional assistance.

My tv stand was not delivered on time, but not best buy. The gentleman told us how to hook things up and if we needed any help to call.

Installation was quick and the techs kept in touch prior to arrival. Once here they were polite and professiomal.

Excellent communication, friendly staff and overall great customer service! Thank you Geek Squad!

The agents determined that they could not complete the order due to the age of one of the devices and canceled the work order and canceled the charges.

The agents set up my TV and connected the surround sound.

The Squad member arrived on time, did the install, answered our questions and solved some problems we were having. He did an excellent job for us. We are 100% satisfied.

Geek Squad mounted my new TV quickly and professionally. These guys really do a great job!

The Tech was really knowledgeable and professional

After having water damage the Geek Squad was able to assist us in a consultation in replacing our damaged equipment and everything works like brand new!!

The agents did a great job with difficult situation. They were responsive to telephone calls and the end result is really great.

The agent connected our speakers and checked out our home theater system. He explained the setup and showed us how to operate the system features and remotes.

Bestbuy has a number one services. My svs pb 3000 is a bass killer. this subwoofer is a monster thanks bestbuy for your help and services.

Jesse did an excellent job and was very professional! He even made the surround sound quality much better than it was before!

The agent connected my speakers to TV and new receiver in our family room. He also fixed the connection for sound bar attached to the TV in our master bedroom.

The agents did a wonderful job setting up my receiver and connecting my home theater. I am very happy with Geek Squad and highly recommend their services.

Mike and Zion rock! They were prompt, clean, professional, took time to make everything look fantastic. I would highly recommend this install crew!!