Customer Ratings & Reviews

Did a good job fixing the issue with our surround sound but we seemed to run into issues again recently with our system so we need some additional assistance.

Tv install was good we had remote issues with the Yamaha receiver we bought but the Denon seemed to fix the issue.

Jesse did an excellent job and was very professional! He even made the surround sound quality much better than it was before!

GeekSquad did an excellent job sending this up in my home theater!!

The agents were friendly, curtious and capable. They did a great job qnd we enjoyed having them in our home.

The agents did a great job with difficult situation. They were responsive to telephone calls and the end result is really great.

My tv stand was not delivered on time, but not best buy. The gentleman told us how to hook things up and if we needed any help to call.

Both Alex & Antonio are outstanding agents for Geek Squad. The DVD is now integrated properly integrated into my system. Congratulations for a job well done.

I Remember a time when Geek Squad was the Gold standard. Not anymore. The set-ups recently, had to input settings, do prep work and explain how a system works because I actually read the manual. Most are very polite and willing to accommodate AFTERWARDS. If I pay for a service/install, I expect to continue entertaining friends while you work. Not stop what I'm doing to show you something you missed. The average customer wont know what to look for unless they are an enthusiasts of the product they buy.

Setup my new receiver in great shaping working with great sound

Installed receiver and set up surround sound, tv and apple box. As always, helpful, professional and courteous

The agent checked my connections and made sure the CD player and radio were working properly

Carlos was quick and thorough. He made sure the whole system worked and showed me how to activate each component.

Thanks to ADDY I got what I needed set up and all ready to go

The technician installed my new receiver quickly and efficiently. He also facilitated my return credit for a previously purchased receiver that was not adequate for my system.

My technicians put my system together and explained everything about the operations. I recommend everyone use these professional’s.

Bestbuy has a number one services. My svs pb 3000 is a bass killer. this subwoofer is a monster thanks bestbuy for your help and services.

Vince and his assistants were awesome, very efficient and knowledgeable.

JD is definately the expert at setting up systems like the one i bought. System sounds great.

Chris was the best!!!! I would recommend the geek squad to install TV's anytime. No third party because they do not know what they are doing and mess things up