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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2799 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,799 reviews
  • Rated 5 out of 5 stars

    Here's to Dusti!n

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! Would recommend Best Buy to anybody and everything was done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Av unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars......sounds awesome.......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting my new speakers to my new receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete satisfied with services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an awesome job setting up my LG sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Very helpful & knowledgable. Arrived on time as they did when they installed our TV. We appreciated their help with our amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent does a great job with the speaker installs and setup throughout the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarod was fantastic! He was super knowledgeable, professional, and very friendly. I would recommend him 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denon stereo, speakers and TV needed to be tweaked. Set up my eero as well. Very happy with the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wiring on speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad resolved my speaker problem in a timely manner. They personified excellence: articulate, courteous, and extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend to use BB Magnolia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB Magnolia tech crews are great help to install products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job, professional techs, friendly service call. Its not the techs fault, but the time frame for an appt was several weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my 4 in wall/Ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courtney came to my house to install 2 in wall and 2 ceiling speakers and connect everything to my receiver and tested to make sure everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful throughout the process, completed in a timely manner, and let me know every step in the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane and Taylor were great. Very thorough. I was disappointed with picture quality of the TV though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind. I've used this in the past everything was a success. geek squad don't take long to declare something useless before ordering a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & product. Geek Squad is AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver with great attent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bree is a very knowledgeable Geek Squad tech and installed my receiver into a complex system with a thorough comprehensive approach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was very very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice. He went over and above what he had to do. There was a mixup on my order, but the agent did everything I asked him to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad corrected connections resolving problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech corrected wiring connections and got the unit to operate properly. He did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver and Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed installation of receiver and installed Roku

    I would recommend this to a friend
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