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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2781 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,781 reviews
  • Rated 5 out of 5 stars

    Knowledgeable on what they were doing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my television and receiver. Troubleshoot to make sure everyone worked well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New speakers & subwoofer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to do the router modem as planned, still waiting to hear how to solve problem! He Had to go back to store to pick up missing product. Unanticipated Delay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. True professionals! On time and great attention to detail and questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job, professional techs, friendly service call. Its not the techs fault, but the time frame for an appt was several weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WORTH EVERY PENNY I SOENT FOR THE JOB!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job in putting my tv on the wall through concrete. They reconnected my tv back up and left a clean area. OUTSTANDUNG WORK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup my AVR

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my AVR and connected it to my harmony remote and other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job. They were very professional and knowledgeable about their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. The team was very efficient and cleaned up after completion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wiring on speaker

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad resolved my speaker problem in a timely manner. They personified excellence: articulate, courteous, and extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Very helpful & knowledgable. Arrived on time as they did when they installed our TV. We appreciated their help with our amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew how to reset my processor to the proper settings,well done job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Integration a snap

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents set up the equipment and showed us how to adjust the settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service issues kept the overall rating to 3 stars

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first agent arrived in a timely manner and worked through our issues, Unfortunately, he felt unable to complete the project and scheduled a back-up agent with more experience. That schedule was dropped and an attempt to reschedule fell through until after 20 days. When the second agent came he only got the basic unit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver with great attent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bree is a very knowledgeable Geek Squad tech and installed my receiver into a complex system with a thorough comprehensive approach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it again

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made sure that my new sound system worked with all my options-what a relief again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my 4 in wall/Ceiling speakers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courtney came to my house to install 2 in wall and 2 ceiling speakers and connect everything to my receiver and tested to make sure everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind. I've used this in the past everything was a success. geek squad don't take long to declare something useless before ordering a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qualified Geek Sqadperson

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service nice guy expressed himself in a way to make that I was satisfied his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up receiver

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up our receiver and surround sound and were very friendly and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad corrected connections resolving problem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech corrected wiring connections and got the unit to operate properly. He did a very good job.

    I would recommend this to a friend