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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2806 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,806 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV and Component Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick, the manager who came out to troubleshoot and resolve all prior issues was fantastic. Very customer focused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV , sound bar, music system installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to have the geek squad out three times, but the last time with different technicians did the trick. It all works fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qualified Geek Sqadperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service nice guy expressed himself in a way to make that I was satisfied his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup my AVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my AVR and connected it to my harmony remote and other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT DID AN EXCELLENT JOB AND WAS VERY PLEASENT TO DEAL WITH. explained everything where I could undersatnd it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent made it very easy for me to operate the system.He did not leave until I was confortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an outstanding job setting up my small 5.1 home theater system perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Integration a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents set up the equipment and showed us how to adjust the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad person carefully made all the AVR connections for me. Installed banana plugs for each speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend to use BB Magnolia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB Magnolia tech crews are great help to install products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the agent also fixed the subwoofer setup issue while setting up the whole sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rhink the geek squad is awesome they always listen and answer honestly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver and Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed installation of receiver and installed Roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. The team was very efficient and cleaned up after completion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew what they were doing and did well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient , knew what they were doing and did it right. And they were kind but stuck to their task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onkyo receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents was very knowledgeable and professional. I will se again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad member was fast, friendly and informative. He answered all my questions with grace and great information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team to work with for A/V setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. The engineer Cyril is superb. No nonsense guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my receiver quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very professional and patient explaining how to use the new receiver and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my Best Buy Geek Squad tech! Very friendly and professional and he did great work.

    I would recommend this to a friend